Summary
Overview
Work History
Education
Skills
Entertainer and Producer within several performance companies in the Treasure Valley
Timeline
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Freddie Suslov

Boise,ID

Summary

Strong customer service and interpersonal communication abilities paired with a drive to learn and be part of a team is what you're getting when hiring me. I strive to create a work environment that is safe and filled with laughter, but is above all productive and efficient. I pick up new skills quickly and enjoy a challenge.

Overview

6
6
years of professional experience

Work History

Bookseller

Once And Future Books
Boise, ID
07.2021 - 08.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bought in books and kept the store stocked with relevant and sought after literature.

Food and Nutrition Call Center Operator

St Luke’s Hospital
Boise, ID
04.2017 - 07.2021
  • Worked closely with doctors, nurses, and dietitians to ensure patient safety and care during the duration of their hospital stay.
  • Provided dietary Information and education in a customer service environment with empathy and discretion.
  • Stayed well informed and knowledgeable about system updates and policy changes.


Sales Associate

Kohls Department Store
Meridian, ID
05.2016 - 02.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Associate of Arts - Creative Writing

College of Western Idaho
Nampa, ID
05.2018

Skills

  • Excellent Written and Verbal Communication
  • Ability to Lift 50-60 Pounds
  • Computer Proficiency and Microsoft Office
  • Store Policies and Procedures
  • Meeting Sales Goals
  • Security Practices
  • Building Customer Loyalty
  • Safety and Cleanliness Standards
  • Information Processing
  • Cash Register Operations
  • Sales and Promotions
  • Merchandise Receiving and Handling

Entertainer and Producer within several performance companies in the Treasure Valley

I produce shows for nonprofit companies such as the Gendertainers and Forbidden Fruit Productions, as well as perform in variety shows at venues across the Treasure Valley.

Timeline

Bookseller

Once And Future Books
07.2021 - 08.2022

Food and Nutrition Call Center Operator

St Luke’s Hospital
04.2017 - 07.2021

Sales Associate

Kohls Department Store
05.2016 - 02.2017

Associate of Arts - Creative Writing

College of Western Idaho

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Freddie Suslov