Ruthanne Askew
Altus,Ok
Summary
I am a single mom and a newly enrolled student at Western Oklahoma State College. I have a life long dream of helping animals both small and large. Growing up we had different farm animals and pets. I loved it, I always helped manage and maintain the health and quality of life for our animals. I have enrolled at WOSC to begin the path of obtaining my education and reach my goal of working in the field of animal care. Working with your team will assist me in achieving the goal of one day having the career I have always dreamed of and the ability to support my little family with a career I love.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fry Cook
Country Mart Pharmacy
Stokes , NC
09.2021 - 11.2022
- Coordinated with team members to ensure timely completion of orders during peak hours.
- Adhered to company policies regarding proper food storage, labeling and rotation of stock.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
- Cooked orders according to customer specifications within established time frames.
- Communicated with customers about order details in a friendly manner.
- Monitored product freshness and discarded out-of-date items according to health regulations.
- Stocked and restocked food items on the line.
- Communicated with kitchen staff to complete orders quickly.
- Tracked product inventory, noting items requiring reorder.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Cashier
Rite Aid
Williamston , NC
09.2015 - 03.2017
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
Kennel Technician
Williamston Veterinary Hospital
Williamston, NC
09.2015 - 11.2016
- Provided humane treatment of all animals at all times.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Maintained records of animal feedings, treatments and other updates.
- Educated customers on proper pet care techniques.
- Organized supplies needed for daily operations of the kennel facility.
- Developed positive relationships with volunteers who provided support during busy periods.
- Exercised dogs regularly according to individual needs.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Adhered to standards set forth by local laws regarding animal welfare.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Walked animals outside to avoid accidents in play areas or bedding.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Followed precise feeding instructions and schedules for animals under care.
- Taught animals sit, stay and other basic commands.
- Played with dogs and cats to maintain socialization and reduce stress.
- Socialized animals to prepare for adoption.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Administered medications to animals.
- Delivered excellent service to pet owners to drive repeat business.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Cleaned and maintained kennels, holding areas and surgical rooms.
Cook
Roadrunner Cafe
Farmville, NC
- Performed other duties as assigned by management.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Resolved customer complaints regarding food quality or services provided.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Parts Delivery Driver
Advance Auto Parts
Farmville, NC
- Maintained records of deliveries, including customer signatures.
- Resolved customer complaints in a professional manner.
- Followed all safety regulations while operating company vehicle.
- Verified that invoices were accurate before leaving the warehouse.
- Provided assistance unloading parts at customer locations when necessary.
- Managed time effectively to ensure deliveries are made according to schedule.
- Communicated with customers regarding orders, returns, and exchanges.
- Performed daily pre-trip inspections on delivery truck.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Picked up and delivered parts and equipment to customers, satellite stores and vendors.
- Built rapport with local store owners and key customers to promote repeat business.
- Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
- Ensured paperwork was completed correctly before delivering parts.
Cashier/Donut Maker
Orange Blossom Cafe
Buxton, NC
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared and cooked donuts for the day each day
Education
Early Childhood Education
Pitt Community College
Winterville, NC08-2015
High School Diploma -
North Pitt High School
Bethel, NC06-2014
Associate of Applied Science - Animal Science
Western Oklahoma State College
Altus, OKSkills
- Customer Service
- Animal Training
- Meal Preparation
- Microsoft Office
- Excellent Communication
- Problem-solving abilities
- Dependable and Responsible
- Time Management
- Adaptability and Flexibility
- Human and Animal Safety
- Multitasking
- Organizational Skills
- Self Motivation
- Active Listening
- Supply Unloading and Storage
- Professionalism
- Animal Care
- Honest and Dependable
- Equipment Disinfection
- Safety control
Certification
- ServSafe Certification
- NCCER Certification
Languages
English
Professional
References
References available upon request.
Timeline
Fry Cook
Country Mart Pharmacy
09.2021 - 11.2022
Cashier
Rite Aid
09.2015 - 03.2017
Kennel Technician
Williamston Veterinary Hospital
09.2015 - 11.2016
Cook
Roadrunner Cafe
Parts Delivery Driver
Advance Auto Parts
Cashier/Donut Maker
Orange Blossom Cafe
Early Childhood Education
Pitt Community College
High School Diploma -
North Pitt High School
Associate of Applied Science - Animal Science
Western Oklahoma State College
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