Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dowell Epps

Milwaukee,WI

Summary

Efficient professional in fast-paced culinary environments, known for high productivity and ability to complete tasks swiftly without compromising quality. Skilled in order preparation, kitchen equipment operation, and maintaining cleanliness standards. Brings valuable soft skills including teamwork, adaptability to rapidly changing scenarios, and effective communication. Ready to excel by leveraging these abilities in a new role.

Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.

Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.

Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.

Overview

11
11
years of professional experience

Work History

Fry Cook

Dave & Buster's
Milwaukee, Wisconsin
07.2024 - 09.2024
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
  • Filled and served various beverages for customers.
  • Cooked multiple orders simultaneously during busy periods.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Set up work stations prior to opening to minimize prep time.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed specific methods for food preparation and proper portioning.
  • Cleaned frying vats after every shift using approved degreasing solutions.

EVS Housekeeper

Potawatomi Hotel & Casino
Milwaukee, WI
08.2023 - 08.2024
  • Assisted in laundry operations by sorting soiled linen into designated bins for washing, drying, folding, storing.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Followed company uniform, performance and security policies with every job.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Maintained an inventory of custodial supplies ensuring that adequate levels are available at all times.
  • Kept business entrances clean, tidy and professional in appearance.
  • Notified supervisors about unsafe conditions or potential hazards within the facility premises.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Dusted furniture, machines or equipment.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.
  • Stocked linen closets with fresh linens on a daily basis.
  • Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
  • Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Notified managers of repair needs or additions to building operating systems.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.

House Constructor

Llconstruction
Milwaukee, WI
02.2023 - 06.2023
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Coordinated phases of construction projects from inception to completion.
  • Assisted with diverse construction challenges to help team and customer.
  • Inspected sites before and after construction projects.
  • Operated equipment with strong focus on safety and ground communication.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Laid brickwork for walls and pathways as part of construction projects.
  • Built temporary supports and bracing to ensure stability during construction process.
  • Performed site activities required of green-certified construction practices.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Prepared construction sites by clearing away debris and hazardous materials.
  • Cut timber into desired sizes with hand tools or power saws.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Maintained baseline safety knowledge to improve deficient areas and meet code.
  • Mixed cement and mortar according to specific instructions.

Machine Operator

Arrow Steel
Milwaukee, WI
03.2020 - 08.2020
  • Monitored and observed production line to watch for pile-ups and jams.
  • Verified production orders prior to starting set-up.
  • Carry out regular safety checks on machinery prior to operation.
  • Troubleshoot malfunctions in equipment or processes.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Unload finished products from machines onto conveyors or other transport systems.

Grill Cook

McDonald's
Milwaukee, WI
01.2014 - 06.2016
  • Garnished and arranged plated meals.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Monitored kitchen productivity and assessed overall productivity and workflow.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
  • Ensured all food was cooked to the correct temperature as per health code regulations.
  • Distributed food to service staff for prompt delivery to customers.
  • Made meals in accordance with company standards and requirements.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Checked quality of food products to meet high standards.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
  • Trained new employees on grill operations and safety protocols.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Followed proper sanitation procedures during food preparation and storage.
  • Distributed prepared food to servers.
  • Made sure that all orders were filled in an accurate and timely manner.

EVS Housekeeper

Froedtert Hospital
Milwaukee, WI
04.2013 - 06.2015
  • Assisted in laundry operations by sorting soiled linen into designated bins for washing, drying, folding, storing.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Followed company uniform, performance and security policies with every job.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Maintained an inventory of custodial supplies ensuring that adequate levels are available at all times.
  • Kept business entrances clean, tidy and professional in appearance.
  • Notified supervisors about unsafe conditions or potential hazards within the facility premises.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Dusted furniture, machines or equipment.
  • Stocked linen closets with fresh linens on a daily basis.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Notified managers of repair needs or additions to building operating systems.
  • Performed minor repairs such as replacing light bulbs or repairing fixtures when needed.
  • Serviced, cleaned and restocked restrooms.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Education

High School Diploma -

Wisconsin Conservatory of Lifelong Learning
Milwaukee, WI
06-2010

Some College (No Degree) - Computer Stimulation

Lane Community College
Jackson, TN

Some College (No Degree) - Computer Programming

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Food rotation
  • Sauce preparation
  • Portioning
  • Garnishing
  • Food preparation
  • Strong attention to detail
  • Food storage
  • Kitchen sanitation
  • Inventory management
  • Food safety management
  • Supply restocking
  • Inventory assessment
  • Product restocking
  • Order receiving
  • Dusting surfaces
  • Customer service
  • Time management
  • Team collaboration
  • Furniture polishing
  • Floor maintenance
  • Biohazard management
  • Window cleaning
  • Vacuuming and sweeping
  • Floor scrubber machines
  • Waste removal
  • Restroom sanitation
  • Problem-solving
  • Supply management
  • Furniture arrangement
  • Maintenance
  • Room preparation
  • Vacuuming
  • Cleaning and sanitation
  • Mopping and sweeping
  • Cleaning and sanitizing
  • Linen laundering
  • Laundry operations
  • Maintenance tasks
  • Attention to detail
  • Restroom cleaning
  • Trash removal
  • Window washing
  • Laundry services
  • Breakdown troubleshooting
  • Operational control
  • Heavy lifting
  • Project management
  • Regulatory compliance
  • Start up procedures
  • Basic math
  • Quality control
  • Customer service-focused
  • Cash handling
  • Entryway management
  • Grounds upkeep
  • Plumbing repairs
  • Stairwell cleaning
  • Appliance cleaning
  • Waste disposal management
  • Leaf blowing
  • Wall washing
  • Outdoor cleaning
  • Trash compacting
  • Polishing surfaces
  • Restroom care
  • Window frame cleaning
  • Snow removal
  • Scheduling
  • Linen replacement
  • Problem resolution
  • Customer education
  • Dusting
  • Incident reporting
  • Safe cleaning with chemicals
  • Restroom detailing
  • Shipping and packaging
  • Deep cleaning
  • Clothes laundering
  • Surface sanitation
  • Laundry functions
  • Home safety management
  • Cleaning and sanitization
  • Packing and unpacking
  • Quality assurance
  • Deep cleaning expertise
  • Furniture dusting
  • Odor control
  • Health and safety compliance
  • Floor sweeping
  • Meal preparation
  • Wall scrubbing
  • Pet mess cleanup
  • Restocking supplies
  • Ironing clothes
  • Floor cleaning
  • Bathroom sanitation
  • Appliance maintenance
  • Dusting techniques
  • Furniture treatment
  • Housekeeping
  • Closet detailing
  • Childcare assistance
  • Waste disposal
  • Household management
  • Kitchen cleaning
  • Glass cleaning
  • Towel replenishment
  • Residential cleaning
  • Hardworking
  • Dish preparation
  • Product knowledge
  • Washing windows
  • Ceiling fan cleaning
  • Customer-oriented
  • Customer feedback management
  • Dusting furniture
  • Ironing and folding
  • Physically strong
  • Folding clean laundry
  • Cleaning methods
  • Teamwork

Timeline

Fry Cook

Dave & Buster's
07.2024 - 09.2024

EVS Housekeeper

Potawatomi Hotel & Casino
08.2023 - 08.2024

House Constructor

Llconstruction
02.2023 - 06.2023

Machine Operator

Arrow Steel
03.2020 - 08.2020

Grill Cook

McDonald's
01.2014 - 06.2016

EVS Housekeeper

Froedtert Hospital
04.2013 - 06.2015

High School Diploma -

Wisconsin Conservatory of Lifelong Learning

Some College (No Degree) - Computer Stimulation

Lane Community College

Some College (No Degree) - Computer Programming

Milwaukee Area Technical College
Dowell Epps