Results-driven sales professional with a proven track record of consistently surpassing sales targets. Cultivates strong and lasting relationships with clients, resulting in increased customer retention and business growth. Adept at identifying client needs and providing tailored solutions to drive customer satisfaction. Committed to delivering exceptional sales performance and contributing to the overall success of the organization.
Overview
12
12
years of professional experience
Work History
Realtor
Keller Williams
11.2019 - Current
I have honed my ability to manage key accounts and foster long-term relationships, skills that are directly applicable to the Key Account Manager role
Over the past 10+ years, I have successfully implemented sales strategies and managed complex client portfolios, driving significant business growth.
Supply Sales and Design Consultant
Gilbert’s Carpets Plus
06.2023 - Current
Led interior design across conceptual, schematic, design development, and construction document phases.
Devised project budgets to track expenses and avoid cost overruns.
Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
Collaborated with contractors and suppliers for smooth execution of design plans.
Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Prepared product and layout documents implementing diverse design concepts.
Presented design proposals to clients to establish clear project expectations and goals.
Created professional presentations using Software to creatively communicate design intent and direction.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Developed space planning concepts, color palette selections, and textile presentations.
Researched and stayed current on industry trends to incorporate new products into designs.
Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Insurance Adjuster
Farmers Insurance Exchange
01.2013 - 08.2018
Examined claims forms and other records to determine insurance coverage.
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Analyzed information gathered by investigations to report findings and recommendations.
Evaluated original investigation reports and documents to resolve secondary concerns.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Conducted thorough property investigations to identify and classify damages for customer claims.
Investigated and assessed damage to property and reviewed property damage estimates.
Verified insurance claims and determined fair amount for settlement.
Prepared summaries of damage, payments, and policy coverage.
Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
Researched claims and incident information to deliver solutions and resolve problems.
Documented information gathered in field and uploaded data to company database for efficient processing using Xactimate.
Education
Bachelor Of Science - Business Administration And Management
Cornerstone University
Grand Rapids, MI
05.2015
Skills
Pricing negotiation
Closing support
Property Management
Contract Negotiation
Database Management
Sales negotiation
Client Relations
Price Structuring
Sales Development
Marketing Strategy Development
Property Research
Negotiation
Market Research
Property tours and inspections
Sales Forecasting
Property Marketing
Appraisals
Business Development
Leasing and sales
Social Media Marketing
Schedule Coordination
Content
Dear Hiring Manager,
I am writing to express my interest in the Key Account Manager position at West Michigan Search Group. With my extensive experience in sales and client relationship management, coupled with a strong background in business development, I am eager to contribute to developing new customer relations and effectively interfacing with your team and clients.
In my recent role as a Realtor at Keller Williams, I have honed my ability to manage key accounts and foster long-term relationships, skills that are directly applicable to the Key Account Manager role. Over the past 10+ years, I have successfully implemented sales strategies and managed complex client portfolios, driving significant business growth.
My professional skills are well-aligned with the needs of West Michigan Search Group. These include advanced negotiation, market analysis, CRM software expertise, and a proven track record in contract negotiation and claims management. My strengths in cross-functional collaboration and networking have always empowered me to exceed sales targets and enhance customer satisfaction.
I hold a degree in Business Management from Cornerstone University, which equipped me with foundational business acumen and a strategic mindset. This educational background, combined with my practical experience, prepares me well for the challenges and opportunities at West Michigan Search Group.
I am enthusiastic about the possibility of joining your team and am confident in my ability to bring value to your company. I look forward to the opportunity to discuss how my background, skills, and enthusiasms align with the goals of West Michigan Search Group.
Thank you for considering my application.
Ruthanne Hart
Personal Information
Title: Key Account Manager
Timeline
Supply Sales and Design Consultant
Gilbert’s Carpets Plus
06.2023 - Current
Realtor
Keller Williams
11.2019 - Current
Insurance Adjuster
Farmers Insurance Exchange
01.2013 - 08.2018
Bachelor Of Science - Business Administration And Management