Ruth Cruz
Hercules,CA
Summary
Professional and dedicated customer service with 7 years of industry experience. A solid team player with a positive demeanor and committed in building customer relationships to increase and drive business results.
Overview
5
5
years of professional experience
Work History
Administration Supervisor /Customer Sales Representative
ScootLift Inc
05.2024 - 11.2024
- Championed continuous improvement initiatives that resulted in streamlined workflows and more efficient operations across the board.
- Improved the business organization by introducing innovative ideas through, Social media networking and marketing.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Order Management Specialty - Customer Service
Pentagon Technologies Group Inc
01.2022 - 04.2024
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Established strong working relationships with key clients through exceptional service.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
Cocktail Server/ Food Server
Chevy's Mexican Restaurant
06.2019 - 01.2022
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Produce Team Member / Produce Order Writer (Buyer)
Whole Food Market
02.2020 - 11.2021
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Boosted sales through attractive displays, creative cross-merchandising, and strategic placement of promotional materials.
- Assisted customers with special requests, ensuring their needs were met promptly and accurately.
Education
Some College (No Degree) -
Contra Costa College
San Pablo, CAHigh School Diploma -
Pinole Valley High School
Pinole, CA06-2017
Skills
- Bilingual Spanish and English
- Excellent communication skills
- Leadership, and adaptability
- Problem-solving
- Attention to detail
- Ability to do several things at the same time
Timeline
Administration Supervisor /Customer Sales Representative
ScootLift Inc
05.2024 - 11.2024
Order Management Specialty - Customer Service
Pentagon Technologies Group Inc
01.2022 - 04.2024
Produce Team Member / Produce Order Writer (Buyer)
Whole Food Market
02.2020 - 11.2021
Cocktail Server/ Food Server
Chevy's Mexican Restaurant
06.2019 - 01.2022
Some College (No Degree) -
Contra Costa College
High School Diploma -
Pinole Valley High School
Similar Profiles
Tiffanie Samatra MontalvoTiffanie Samatra Montalvo
Administrative Analyst at UCSF-HealthAdministrative Analyst at UCSF-Health
Austyn PhiferAustyn Phifer
Aviation Maintenance Technician at U.S. Navy Active DutyAviation Maintenance Technician at U.S. Navy Active Duty
Charles McGuireCharles McGuire
Operator at Vulcan MaterialsOperator at Vulcan Materials
Isaiah TacordaIsaiah Tacorda
Lifeguard/Swim Lesson Instructor at City of El Cerrito, CALifeguard/Swim Lesson Instructor at City of El Cerrito, CA
Normaris Rivera NoguerasNormaris Rivera Nogueras
Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.