Ruthie Spillers
Gallatin,TN
Summary
Accomplished Registered Nurse from Vanderbilt Medical Center, adept in ultrasound-guided IVs and championing quality care, significantly improved nursing satisfaction through leadership initiatives. Leveraging exceptional customer service skills from American Eagle Outfitters, Inc., I excel in patient education and team mentoring, ensuring high-quality care and operational excellence.
Overview
5
5
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
Vanderbilt Medical Center
10.2022 - Current
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Monitored patient vital signs to perform thorough condition assessments.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Assistant Manager
American Eagle Outfitters, Inc
05.2019 - 10.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor Of Science - Nursing
Western Kentucky University
Bowling Green, KY05.2022
Skills
Ultrasound Guided IV certified
BLS certified
Quality Care committee
Timeline
Registered Nurse, Medical-Surgical Unit
Vanderbilt Medical Center
10.2022 - Current
Assistant Manager
American Eagle Outfitters, Inc
05.2019 - 10.2021
Bachelor Of Science - Nursing
Western Kentucky University
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