Ruth Isabel Zamora-Ortiz
Ontario,CA
Overview
3
3
years of professional experience
Work History
Hostess/ Server
Glorias Cocina Mexicana
Ontario, CA
01.2021 - 12.2023
- Greeted guests warmly upon arrival and escorted them to their tables.
- Provided excellent customer service to ensure guest satisfaction.
- Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
- Took accurate food and drink orders, using a POS ordering software system.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Assistant Manager
Glorias Cocina Mexicana
Ontario, CA
02.2021 - 12.2023
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Ensured that the dining room was always clean, organized, and presentable.
- Performed administrative tasks such as taking phone calls, managing emails, assigning duties and scheduling shifts.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
Package Handler
Fedex
Chino Hills, CA
11.2023 - 02.2024
- Inspected packages for damages or defects and recorded any issues found.
- Used scanners to track parcel information, condition or receipt.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
International Package Handler
Fedex
Chino Hills, CA
02.2024 - Current
- Specialize in handling premium, high-value packages for international shipment.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Education
High School Diploma -
Chaffey High School
05-2022
Some College (No Degree) - Business Administration
Chaffey College
Rancho Cucamonga, CAAdministrative Training
Fedex Skills
- Guest Engagement
- Effective Multitasking
- leadership qualities
- Attention to detail
- Active listening & Communication
- Adoptability & Problem solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
International Package Handler
Fedex
02.2024 - Current
Package Handler
Fedex
11.2023 - 02.2024
Assistant Manager
Glorias Cocina Mexicana
02.2021 - 12.2023
Hostess/ Server
Glorias Cocina Mexicana
01.2021 - 12.2023
High School Diploma -
Chaffey High School
Some College (No Degree) - Business Administration
Chaffey College
Administrative Training