Overview
Work History
Education
Skills
Languages
Timeline
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Ruth Isabel Zamora-Ortiz

Ontario,CA

Overview

3
3
years of professional experience

Work History

Hostess/ Server

Glorias Cocina Mexicana
Ontario, CA
01.2021 - 12.2023
  • Greeted guests warmly upon arrival and escorted them to their tables.
  • Provided excellent customer service to ensure guest satisfaction.
  • Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Assistant Manager

Glorias Cocina Mexicana
Ontario, CA
02.2021 - 12.2023
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Performed administrative tasks such as taking phone calls, managing emails, assigning duties and scheduling shifts.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.

Package Handler

Fedex
Chino Hills, CA
11.2023 - 02.2024
  • Inspected packages for damages or defects and recorded any issues found.
  • Used scanners to track parcel information, condition or receipt.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

International Package Handler

Fedex
Chino Hills, CA
02.2024 - Current
  • Specialize in handling premium, high-value packages for international shipment.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.

Education

High School Diploma -

Chaffey High School
05-2022

Some College (No Degree) - Business Administration

Chaffey College
Rancho Cucamonga, CA

Administrative Training
Fedex

Skills

  • Guest Engagement
  • Effective Multitasking
  • leadership qualities
  • Attention to detail
  • Active listening & Communication
  • Adoptability & Problem solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

International Package Handler

Fedex
02.2024 - Current

Package Handler

Fedex
11.2023 - 02.2024

Assistant Manager

Glorias Cocina Mexicana
02.2021 - 12.2023

Hostess/ Server

Glorias Cocina Mexicana
01.2021 - 12.2023

High School Diploma -

Chaffey High School

Some College (No Degree) - Business Administration

Chaffey College

Administrative Training

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Ruth Isabel Zamora-Ortiz