Ruthrose Kalaola
Wailuku,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Homecare Assistance
Megacare LLC
Wailuku, Hawaii
08.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Housekeeping Cleaner
Westin Hotel
Lahaina, Hawaii
06.2024 - 09.2024
- Cleaned guest rooms to maintain hotel hygiene and comfort.
- Replenished supplies and amenities in rooms and common areas.
- Reported maintenance issues to ensure timely repairs and upkeep.
Sales Associate
Walmart
Kahului, Hawaii
10.2022 - 10.2023
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized merchandise displays.
- Operated point-of-sale systems for transactions and returns.
- Resolved customer complaints efficiently and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Car Detailer
Fleet Service Hawaii
Kahului, Hawaii
08.2021 - 10.2022
- Cleaned and polished interior and exterior surfaces of vehicles.
- Applied wax and protective coatings to maintain vehicle appearance.
- Vacuumed carpets and upholstery to remove dirt and debris.
- Assisted team members in training on best practices for vehicle care.
- Organized detailing supplies and maintained cleanliness of work area.
- Used specialized tools for detailing, including steam cleaners and polishers.
CAP 2 Associate
Walmart
Kahului, Hawaii
11.2016 - 11.2019
- Organized merchandise on sales floor to enhance product visibility.
- Assisted customers in locating products and answering inquiries.
- Stocked shelves and maintained inventory levels for efficient operations.
- Collaborated with team members to meet daily operational goals.
- Operated equipment for unloading trucks and moving products safely.
- Ensured compliance with safety standards during product handling.
- Managed returns process to maintain customer satisfaction and store efficiency.
- Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
- Assisted customers with locating items on sales floor and in backroom storage areas.
- Replenished merchandise displays when needed according to company guidelines.
- Organized back-room stock shelves according to company policies and procedures.
- Demonstrated an understanding of all products offered in the store in order to answer customer questions.
- Maintained a neat and organized work area while adhering to safety standards.
- Recovered products from multiple departments and returned to correct sales floor locations.
Education
Business Administration
Hawaii Job Corps
Makawao, HI 06.2006 - 01.2009
Marshall Island High School
Majuro, MHSome College (No Degree) - Accounting
Maui Community College
Kahului, HiSkills
- Customer service
- Problem solving
- Effective communication
- Team collaboration
Timeline
Homecare Assistance
Megacare LLC
08.2025 - Current
Housekeeping Cleaner
Westin Hotel
06.2024 - 09.2024
Sales Associate
Walmart
10.2022 - 10.2023
Car Detailer
Fleet Service Hawaii
08.2021 - 10.2022
CAP 2 Associate
Walmart
11.2016 - 11.2019
Business Administration
Hawaii Job Corps
06.2006 - 01.2009
Marshall Island High School
Some College (No Degree) - Accounting
Maui Community College