Rutilia Tovar Gutierrez
Blue Island,IL
Summary
Developed strong communication and organizational skills in child-focused environment, fostering positive developmental outcomes. Demonstrated ability to adapt, manage, and create engaging activities tailored to individual needs. Looking to transition these skills into a new field, leveraging a nurturing and supportive approach.
Overview
20
20
years of professional experience
Work History
Office Administrative Assistant
Best-Tronics MFG, Inc.
01.1998 - 07.2017
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone or email.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
Certificate - Google Digital Skills/Microsoft Office
Richard J. Daley College
Chicago, IL12-2021
Certificate - Early Childhood Care And Education
Richard J. Daley College
Chicago, IL05-2021
Certificate - English As Second Language Certificate
Richard J. Daley College
Chicago, IL12-2019
GED -
Richard J. Daley College
Chicago, IL06-2018
Skills
- Teamwork and collaboration
- Child development
- Patience and empathy
- Health, Safety, and Nutrition
- Fine motor skills
- Gross motor skills
- Outdoor play supervision
- Computer skills
- Billing and invoicing
- Data entry
- Multitasking and organization
- Telephone reception
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrative Assistant
Best-Tronics MFG, Inc.
01.1998 - 07.2017
Certificate - Google Digital Skills/Microsoft Office
Richard J. Daley College
Certificate - Early Childhood Care And Education
Richard J. Daley College
Certificate - English As Second Language Certificate
Richard J. Daley College
GED -
Richard J. Daley College
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