Ruvimbo Nhiwatiwa
Kentwood
Summary
Compassionate professional with expertise in personal care and service delivery. Demonstrates high productivity and efficient task completion, consistently achieving client satisfaction. Proficient in empathetic communication, time management, and adaptive problem-solving. Utilizes active listening and interpersonal skills to build trust and foster positive relationships.
Overview
5
5
years of professional experience
Work History
Spa Associate
Hand and Stone Massage and Facial Spa
Grand Rapids
11.2023 - Current
- Managed end-of-day and beginning-of-day procedures, including shift changes and special projects.
- Served as primary contact for members and guests, providing information on spa products and services.
- Performed receptionist duties, including appointment scheduling and conducting spa tours.
- Ensured cleanliness and proper stocking of all areas before opening and closing shifts.
Sales Associate
Sephora
03.2021 - 11.2023
- Answered customer inquiries regarding products and services, enhancing overall experience.
- Maintained cleanliness and organization of counter and display areas.
- Facilitated comfortable shopping environments through engaging conversations.
- Stocked shelves and organized displays to highlight key merchandise.
Part Time Assistant Manager
Claire's
07.2020 - 12.2021
- Operated cash register with high accuracy, minimizing discrepancies in cash intake and deposits.
- Promoted deals and promotions to enhance customer engagement and drive sales.
- Managed inventory and supplies, ensuring timely availability of materials for operations.
- Thrived in a fast-paced environment while maintaining focus on tasks.
Cashier
Meijer
07.2020 - 12.2020
- Operated cash register for cash, check, and credit card transactions with exceptional accuracy.
- Utilized problem-solving skills to resolve tense situations effectively.
- Demonstrated ability to thrive under pressure in fast-paced environments.
- Held cashier position, ensuring efficient customer service and financial transactions.
Education
Associate of Applied Science - Dental Hygiene
Grand Rapids Community College
Grand Rapids, MI08-2026
High School Diploma -
Great Lakes Adventist Academy
Cedar Lake, MI05.2020
Skills
- Microsoft Office proficiency
- Adaptability to Mac and PC
- Software learning agility
- Store operations management
- Time management
- Team collaboration
- Physical stamina
- Stocking management
Volunteer Experience
Great Lakes Adventist Academy, 03/13/2019-03/25/2019, Puerto Rico Mission Trip, Painted a mural and several houses, Helped in reconstruction of a summer camp, Helped paint and panel houses
Timeline
Spa Associate
Hand and Stone Massage and Facial Spa
11.2023 - Current
Sales Associate
Sephora
03.2021 - 11.2023
Part Time Assistant Manager
Claire's
07.2020 - 12.2021
Cashier
Meijer
07.2020 - 12.2020
Associate of Applied Science - Dental Hygiene
Grand Rapids Community College
High School Diploma -
Great Lakes Adventist Academy
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