Ruwini Fernando
Spring,TX
Summary
Detail-oriented Lab Technician with a solid foundation in customer service and patient care. Proven ability to maintain accurate records and enhance team collaboration to improve workflow efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lab Technician
A & B Labs. an Amspec Group Company
Houston, TX
09.2025 - Current
- Welcome all the customers ,receive their samples and provide a great customer service.
- Conducted routine laboratory tests following established protocols and safety guidelines.
- Assisted in sample preparation and analysis using specialized laboratory equipment.
- Maintained accurate records of experimental data and results in compliance with regulatory standards.
- Collaborated with team members to troubleshoot equipment issues and enhance workflow efficiency.
Certified Nursing Assistant
Willow Valley Retirement Communities
Lancaster, PA
11.2024 - 08.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented care provided in electronic health records accurately and timely.
- Collaborated with interdisciplinary teams to enhance resident care plans.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Dining Room Server
Willow Valley Retirement Communities
Lancaster, PA
05.2023 - 09.2024
- Delivered exceptional dining experiences by providing attentive service to residents and guests.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation standards.
- Assisted in training new team members on service protocols and menu knowledge.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Adapted quickly to changing resident needs, ensuring satisfaction during high-volume service hours.
Team Member
Chick-fil-A
York, PA
12.2022 - 03.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and timely order fulfillment.
- Operated kitchen equipment and adhered to food safety standards, maintaining high-quality food preparation.
- Collaborated with team members to ensure efficient workflow during peak hours, enhancing overall operational efficiency.
Education
Diploma - English Language
Esoft Metro Campus
Sri Lanka , Wennappuwa11-2019
High School Diploma -
Holy Family Convent
Wennappuwa, Sri Lanka08-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Microsoft Excel
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- Emergency response
- Multitasking and organization
- Team collaboration
- Flexibility and adaptability
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Sinhala
Native or Bilingual
Timeline
Lab Technician
A & B Labs. an Amspec Group Company
09.2025 - Current
Certified Nursing Assistant
Willow Valley Retirement Communities
11.2024 - 08.2025
Dining Room Server
Willow Valley Retirement Communities
05.2023 - 09.2024
Team Member
Chick-fil-A
12.2022 - 03.2023
Diploma - English Language
Esoft Metro Campus
High School Diploma -
Holy Family Convent