Ruzanna Avetisyan
Burbank,CA
Summary
Highly organized and dependable healthcare professional with a positive attitude and strong multitasking abilities. Skilled in managing patient information, coordinating appointments, and supporting clinical operations. Experienced in case management, including assessing patient needs, developing care plans, coordinating services, and ensuring continuity of care. Dedicated to delivering efficient, patient-centered support with exceptional attention to detail and a strong work ethic.
Overview
5
5
years of professional experience
Work History
RN Case Manager
Heroes Healthcare
Burbank, CA
06.2025 - Current
- Instructed patients and families on managing diseases and exploring treatment options.
- Assessed patient needs to develop comprehensive care plans.
- Monitored and evaluated patient progress, adjusting care strategies as necessary.
Therapy Coordinator
Heroes Rehab Services
Sun Valley, CA
10.2023 - 06.2025
- Coordinated various schedules and prioritized tasks to fulfill requirements.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Monitored patient wait times, providing updates to achieve optimal patient satisfaction.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
- Oriented and trained new staff on proper procedures and policies.
Therapy Coordinator
Tarlani Healthcare
Montrose, CA
05.2021 - 09.2023
- Coordinated therapy schedules to optimize patient flow and resource allocation.
- Assisted in developing treatment plans by collaborating with healthcare providers.
- Managed patient intake processes to ensure compliance with healthcare regulations.
- Supported communication between therapists and patients regarding treatment progress.
Education
Bachelor of Science -
West Coast University
North Hollywood, CA01.2025
High School Diploma -
Herbert Hoover High School
Glendale, CA06.2021
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Schedule Management
- Database Maintenance
- Documentation Review
- Data Entry Software
- Adaptable and Flexible
- CPR Certified
- Organization and Time management
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
RN Case Manager
Heroes Healthcare
06.2025 - Current
Therapy Coordinator
Heroes Rehab Services
10.2023 - 06.2025
Therapy Coordinator
Tarlani Healthcare
05.2021 - 09.2023
Bachelor of Science -
West Coast University
High School Diploma -
Herbert Hoover High School