Ruth Wilkinson
Germantown,MD
Summary
Multi-Site Clinical Healthcare | HR Infrastructure Builder | Executive Partner Hands-on senior HR leader with progressive experience building and scaling human resources operations within a multi-site clinical healthcare organization. Proven ability to design compliant, scalable HR infrastructure while remaining deeply engaged in day-to-day operations. Trusted advisor to executive leadership, including direct partnership with CEO, providing strategic workforce guidance, compliance oversight, and operational HR leadership. Experienced in preparing organizations for growth by implementing structured processes, reporting frameworks, and performance management systems that support expansion and operational rigor. Builder mindset with strong process orientation and executive presence. Comfortable operating in fast-paced, growth-driven environments requiring both tactical execution and long-term strategy.
Professional with experience in providing exceptional client care and support. Skilled in managing client relationships, problem-solving, and ensuring client satisfaction. Strong focus on team collaboration and achieving results, adapting to changing needs with ease. Reliable, organized, and adept at communication and multitasking, ready to make significant impact.
Overview
2026
2026
years of professional experience
Work History
Associate Director of Human Resources
The Neurology Center
10.2022 - Current
- Promoted into senior HR leadership role with responsibility for full-spectrum HR strategy and operations across a growing clinical healthcare organization.
- Serve as the primary HR leader overseeing compliance, workforce planning, employee relations, recruiting, compensation administration, and organizational policy development.
- Executive Leadership & Strategy
- Partner directly with the CEO to align HR strategy with organizational objectives and operational growth.
- Advise executive leadership on workforce structure, performance management, employee relations risk, and compliance matters.
- Support organizational decision-making by providing HR insight on staffing models, policy enforcement, and operational efficiencies.
- HR Infrastructure & Scalability
- Built and refined HR policies, procedures, and workflows to create standardized processes across departments.
- Designed structured onboarding and training initiatives that improved retention and accelerated employee integration.
- Enhanced HRIS utilization (Paylocity, ADP) to streamline payroll, reporting, and documentation controls.
- Developed consistent performance review processes to strengthen accountability and leadership development.
- Compliance & Risk Management
- Ensure compliance with federal and state employment laws and healthcare workforce regulations.
- Lead annual EEOC reporting and quarterly multi-worksite reporting.
- Oversee credentialing processes and maintain provider CAQH profiles to ensure regulatory compliance.
- Maintain documentation standards and policy updates to reduce legal and operational risk.
- Handle sensitive employee investigations, conflict resolution, and disciplinary actions.
- Talent Management & Workforce Development
- Oversee full-cycle recruitment for clinical and administrative staff.
- Guide managers in performance management, coaching, and corrective action processes.
- Develop internal communication initiatives, including monthly HR newsletters, to reinforce culture and compliance awareness.
- Support workforce planning aligned with organizational growth needs.
- Multi-Location Clinical Healthcare Practice
Human Resources Manager
The Neurology Center
01.2020 - 10.2022
- Led day-to-day HR operations during a period of organizational growth, strengthening compliance frameworks and improving HR process efficiency.
- Managed employee lifecycle functions including onboarding, payroll, benefits, promotions, and separations.
- Processed payroll and generated workforce reporting analytics.
- Created onboarding and training processes that reduced turnover and increased engagement.
- Resolved employee relations matters, allowing executive leadership to focus on strategic priorities.
- Ensured federal and state compliance through accurate documentation and policy oversight.
Human Resources Assistant
The Neurology Center
01.2018 - 01.2020
- Supported payroll administration, compliance reporting, and personnel documentation during expansion phase.
Office Specialist
The Neurology Center
01.2017 - 01.2018
- Managed physician scheduling and supported front-line clinical operations, building strong operational insight into healthcare workflows.
Client Care Coordinator – PM Supervisor
Olney-Sandy Spring Veterinary Hospital
2015 - 2017
- Supervised front-office operations and staff coordination.
Office Manager
The Groomery
2016 - 2017
- Oversaw hiring, payroll distribution, financial reconciliation, and employee relations.
Education
High School Diploma -
Skills
- HR Strategy & Organizational Infrastructure
- Multi-Site Healthcare Workforce Leadership
- Employment Law & Regulatory Compliance (Federal & State)
- Executive Advisory & CEO Partnership
- HR Operations & Process Design
- Talent Acquisition & Retention Strategy
- Performance Management Systems
- Compensation & Benefits Administration
Timeline
Associate Director of Human Resources
The Neurology Center
10.2022 - Current
Human Resources Manager
The Neurology Center
01.2020 - 10.2022
Human Resources Assistant
The Neurology Center
01.2018 - 01.2020
Office Specialist
The Neurology Center
01.2017 - 01.2018
Client Care Coordinator – PM Supervisor
Olney-Sandy Spring Veterinary Hospital
2015 - 2017
Office Manager
The Groomery
2016 - 2017
High School Diploma -
PROFESSIONAL DEVELOPMENT
- SHRM Essentials of Human Resources
- Pryor Payroll Law Seminar
- SHRM Member