Ryan Oliveira
Kennewick,WA
Summary
Proficient Data Center Technician Lead offering more than 2 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs.
Electronics Technician with more than 4 years in electronics maintenance and telecommunications. Areas of expertise include troubleshooting, diagnostics and repairs.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Data Center Operations Lead
Amazon Web Services
10.2021 - Current
- Performed crisis management during critical situations or major service outages.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored project performance to identify areas of improvement and make adjustments.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Managed and motivated employees to be productive and engaged in work.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Diagnosed and executed resolution for network and server issues.
- Set up brand new Data Center with Room One build. Configured new Network Security Racks.
E- 5 Mechanical & Pneudraulics Team Lead (50 Hrs)
United States Air Force
09.2016 - 01.2021
- Coordinated installation of systems, machinery, and components.
- Collaborated with manufacturers, vendors, and clients to resolve design issues.
- Directed and supervised team of 10 engaged in career and technical development
- Wrote and revised maintenance procedures.
- Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
- Performed maintenance procedures and repairs on existing electrical products and systems.
E- 4 Missile Maintenance Instructor (60 Hrs)
United States Air Force
08.2014 - 09.2016
- Educated students on Proper Installation of Missile Components and Proper Safety procedures/use of instructional guides applying a variety of instructional techniques, including hands-on curriculum. Over 130 Annual Students.
- Supervised and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Missile Maintenance Technician
United States Air Force
01.2011 - 08.2014
- Drove and operated heavy and light wheeled trucks and tracked vehicles
- Carried out day-day-day duties accurately and efficiently.
- Coordinated with other military units and agencies to support operations and align with mission.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Tested wiring and other system parts for electrical flow and function.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT06.2024
High School Diploma -
Diman Regional Technical Institute
Fall River, MA05.2010
Skills
- Cost reduction strategies
- Project Management
- Coaching and Mentoring Team Members
- Team Leadership
- Computer Hardware/Software
- Cloud Hosting/ Virtual Machine Hosting
- Network Intelligence
- AWS Elastic Compute Cloud (EC2)
- Server Deployment
- DC Power Control
- Electrical Equipment Examination
- Electrical Maintenance and Repair
Timeline
Data Center Operations Lead
Amazon Web Services
10.2021 - Current
E- 5 Mechanical & Pneudraulics Team Lead (50 Hrs)
United States Air Force
09.2016 - 01.2021
E- 4 Missile Maintenance Instructor (60 Hrs)
United States Air Force
08.2014 - 09.2016
Missile Maintenance Technician
United States Air Force
01.2011 - 08.2014
Bachelor of Science - Software Engineering
Western Governors University
High School Diploma -
Diman Regional Technical Institute
Certification
- Drafting Training - 4 Years
- Certified Instructor, United States Air Force - 3 Years
- Certified Team Lead, United States Air Force - 6 Years
- CompTIA A+
- CompTIA Network +
- Linux +
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