Summary
Overview
Work History
Education
Skills
Journaling, Photography, Chess, Dance
Timeline
Generic

Ryahnna Norton

Raymond,MN

Summary

Dynamic and reliable professional with a proven track record at Ruffs Wings And Sports Bar, adept at multitasking and fostering a positive work environment. Skilled in customer service and strategic planning, I excel in fast-paced settings, significantly enhancing team performance and customer satisfaction. Expert in staff supervision and problem-solving, committed to continuous improvement and outstanding service delivery. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Bartender/Server/Manager on Duty

Ruffs Wings And Sports Bar
09.2017 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Assistant Manager

JOANN Fabrics And Crafts
09.2021 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Dance Teacher

Kelly's Dance Academy
09.2018 - 06.2019
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Planned routines for recitals and performances.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
  • Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.

Education

High School Diploma -

Litchfield Senior High School
Litchfield, MN
06.2019

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Clear and effective communication
  • Organizational ability
  • Complex Problem-Solving
  • Outgoing Personality
  • Memory retention
  • Suggestive Selling
  • Staff Supervision
  • Retail Operations
  • Strategic Planning

Journaling, Photography, Chess, Dance

Journaling accesses my creativity levels in all areas of my life. It helps keep me focused and balanced in my work and personal life. Through journaling, I can reflect on my emotions, thoughts, and experiences. I love to travel as well, and traveling to new places opens the door to many experiences. I journal my trip on post cards to send back home, as it freezes a moment in time. Capturing photo's is an activity of mine that allows me to express my love for every day moments with loved ones or extravagant trips I want to remember. Chess games with friends and Sudoku puzzles challenge me to think multiple steps ahead. It keeps my mind sharp and actively looking for more than one way to complete a difficult game. Dancing is a hobby that allows me to feel free and in an artistic state of mind. Dancing is my favorite way to allow deep emotions to be expressed. It releases any anxiety and/or negativity I may have in life at any moment, and keeps my physical health in great shape. 

Timeline

Assistant Manager

JOANN Fabrics And Crafts
09.2021 - 03.2022

Dance Teacher

Kelly's Dance Academy
09.2018 - 06.2019

Bartender/Server/Manager on Duty

Ruffs Wings And Sports Bar
09.2017 - Current

High School Diploma -

Litchfield Senior High School

Similar Profiles

CREATE PROFILE
Ryahnna Norton