Ryan Aldred
Salt Lake City,UT
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
Seven Eleven
06.2022 - 12.2022
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Restaurant Manager
Papa Murphy's
08.2020 - 02.2022
- Correctly calculated inventory and ordered appropriate supplies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Carefully interviewed, selected, trained, and supervised staff.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Granite High School
Salt Lake City, UT06.2023
Skills
- Consultative Selling Techniques
- Business Opportunities Support
- Cash Register Operations
- Accurate Estimates
- Team Meetings
Honorable Discharge U. S. Navy
Proven team player, attention to detail, and works great with others.
Timeline
Customer Service Specialist
Seven Eleven
06.2022 - 12.2022
Restaurant Manager
Papa Murphy's
08.2020 - 02.2022
High School Diploma -
Granite High School