Ryan Alvarez
Miami,FL
Summary
Analytical professional with expertise in sales strategy and account management. Proven team leader with a background in collegiate athletics, demonstrating discipline and resilience. Focused on enhancing customer satisfaction and fostering team collaboration to achieve operational goals and drive revenue growth.
Overview
8
8
years of professional experience
Work History
Director of Retail Apprentice
Napa Auto Parts
Miami, Florida
08.2025 - Current
- Analyzed sales performance and customer trends to formulate strategies for revenue growth.
- Supported retail and commercial sales initiatives while mastering NAPA operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed commercial accounts, ensuring accurate order fulfillment and timely deliveries.
- Collaborated with store leadership to implement operational plans that enhance customer relationships.
Sales Consultant
Midway Ford
Miami, FL
01.2020 - 06.2025
- Exceeded monthly sales goals by cultivating strong client relationships.
- Managed John Deere and University of Miami accounts through strategic collaboration.
- Delivered tailored presentations and persuasive sales pitches to highlight product offerings.
- Monitored compliance of client accounts, ensuring timely payments and contract adherence.
- Participated in training sessions to learn about new products and sales techniques.
- Collaborated with Marketing to develop engaging promotional social media content.
Admissions Counselor & Recruiting Specialist
Global Networks, LLC
Miami, FL
07.2018 - 12.2020
- Recruited for Education and Psychology departments, boosting enrollment by 48% from 2019 to 2021.
- Supervised student intake, advising applicants on program selection and enrollment.
- Managed enrollment spreadsheets to monitor student progress and conduct follow-ups.
- Directed outreach initiatives to former students, leading re-enrollment campaigns.
- Surpassed daily KPI targets, conducting over 50 recruitment calls each day.
- Managed applicant databases using advanced CRM systems for efficient tracking.
Education
Some College (No Degree) - Bachelor of Science in Criminal Justice
Nova Southeastern University
Davie, FLSome College (No Degree) - Bachelor of Science in Criminal Justice
University of Miami
Miami, FLSkills
- Sales strategy and revenue analysis
- Client relationship management
- Operational planning and account management
- Customer engagement and satisfaction
- Microsoft Office Suite proficiency
- Fluent in English and Spanish
- Account management
- Sales strategy
- Problem solving
- Team leadership
- Coaching and mentoring
- Business administration
- Analytical thinking
- Contract management
Languages
English
Professional
Spanish
Professional
Timeline
Director of Retail Apprentice
Napa Auto Parts
08.2025 - Current
Sales Consultant
Midway Ford
01.2020 - 06.2025
Admissions Counselor & Recruiting Specialist
Global Networks, LLC
07.2018 - 12.2020
Some College (No Degree) - Bachelor of Science in Criminal Justice
Nova Southeastern University
Some College (No Degree) - Bachelor of Science in Criminal Justice
University of Miami