Ryan Antila
Snellville,GA
Summary
Ambitious, career-focused IT professional, with 15 years experience with excellent customer service and management proficiency. I am seeking an entry level position where I can get hands on exposure and elevate my technical skills. I want learn and grow with a inspiring team! I believe I have all the qualifications necessary for the job. Please consider me for this position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Frozen Food Lead
Publix Supermarkets
Loganville, United States
06.2019 - Current
- Manage the frozen department with little to no oversight.
- Emphasized superb customer service and contribute to the Publix mission.
- Ensure Safety and security of all fellow members and property.
- Managed daily processes via PC and mobile handheld device.
Assistant Grocery Manager
Publix Supermarkets
Lilburn, United States
07.2017 - 06.2019
- Managed a team of 15+ associates in the daily operations of a grocery business and excellent customer service satisfaction.
- Trained associates in department presentation, inventory control, and safety.
- Reviewed shrink opportunities, time cards, schedules, and developed merchandising plans.
Grocery Team Leader
Publix Supermarkets
Lawrenceville, United States
09.2014 - 07.2017
- Interacted with organizational leadership and management staff.
- Cultivated a positive work environment and fostered a high team morale to promote a collaborative/supportive work environment.
- Assisted in execution of visual displays, merchandising, and marketing strategies.
Education
High School Diploma -
Brookwood High School
Snellville, GA05-2005
Skills
- Sysadmin
- Troubleshooting
- Security
- Computer Networking
- IT Support
- Computer Components
- IT Infrastructure Services
- Customer Service
- Threat Analysis
- Technical skills
- Documentation
- Problem-solving
Certification
- Cybersecurity
- Google Cybersecurity Professional Certificate, Coursera, 10/2023, 12/2023
- IT Support
- Google IT Support Professional Certificate, Coursera, 12/2023, 02/2024
Accomplishments
- Cybersecurity Capstone Breach Response Case Studies : I investigated a target organization and looked for exploitable access points, such as unsecured vulnerabilities. I then established ways these vulnerabilities could have been better secured, and the impact it had on the organization.
Languages
Language, Full Professional Proficiency
Interests
- TryHackMe
- Building a Home Lab
- Study Sec+
- Study Net+
- Virtual Machine Practice
- Active Directory Practice
- Get more command line experience
- Cloud Services
- Study A+
- GitHub
- SIEM practice
Languages
English
Full Professional
Affiliations
- Built my first computer at 17 years old.
Timeline
Frozen Food Lead
Publix Supermarkets
06.2019 - Current
Assistant Grocery Manager
Publix Supermarkets
07.2017 - 06.2019
Grocery Team Leader
Publix Supermarkets
09.2014 - 07.2017
High School Diploma -
Brookwood High School
Similar Profiles
Sandy ChickSandy Chick
Customer Service Team Leader at Publix SupermarketsCustomer Service Team Leader at Publix Supermarkets
Peter YiPeter Yi
Produce Clerk at Publix SupermarketsProduce Clerk at Publix Supermarkets
Braden CiocBraden Cioc
Deli Worker/Cook at Publix supermarketsDeli Worker/Cook at Publix supermarkets
Neilan GrimesNeilan Grimes
Front Service Clerk at Publix SupermarketsFront Service Clerk at Publix Supermarkets
Sharri JoynerSharri Joyner
Adult Nurse Practitioner at Serenity Hospice & Palliative CareAdult Nurse Practitioner at Serenity Hospice & Palliative Care