Ryan Audette
Orlando
Summary
Driven and results-focused Retail Store Manager with over 8 years of experience leading high-volume retail operations, maximizing sales, and delivering top-tier customer experiences. Proven ability to build and inspire high-performing teams, streamline daily operations, and exceed revenue and KPI targets. Skilled in leading cross-store conference calls, delivering strategic updates, and developing impactful presentations for leadership and team training. Expert in visual merchandising, inventory control, staff development, and creating a customer-first culture. Recognized for strong leadership, operational efficiency, and a hands-on management style that drives store growth and team success
Overview
10
10
years of professional experience
Work History
GENERAL MANGER
PETCO INC.
01.2019 - Current
- Manage daily operations of a $6M location and activities of a team consisting of 2 assistant managers, 3 Leader roles, and 20+ associates.
- Trained and mentored new General Managers, providing guidance on operational procedures, leadership development, and company standards to ensure consistent performance across multiple locations.
- Proven track record of successfully leading and managing a team.
- Experience in recruiting hiring and developing high-performing new team membersStrong ability to resolve team conflicts and build a harmonious work environment.
- Oversee store planograms, assuring high store standards.
- Experience managing and supervising multiple departments inside our location. Including, Grooming Salon, Vet Care Center and operations teams.
- Proven ability to achieve or exceed company sales targets and KPIs.
- Compete store inventory orders while maintaining strong relationships with vendors.
- Keeping strict control on all stock reports to identify the business trends, known theft, processing RTV's and increasing product quantities.
Solution Manager
Petco Animal Supplies Stores Inc.
03.2017 - 01.2019
- Oversee a staff of approximately 20 employees.
- Improved key performance metrics by analyzing customer needs, streamlining processes, and implementing targeted solutions—resulting in an increase in customer satisfaction and a boost in revenue.
- Responsible for all employee onboarding including but not limited to: Basic training, elevated product and technique training, and POS training.
- Conduct employee developmental conversations to assist in furthering their growth and development.
- Recognize outstanding work performance as well as work performance opportunities and address them in accordance with company policy and procedure.
- Cultivate a collaborative and positive working environment by listening to employee concerns and reaching a reasonable solution.
- Perform daily/weekly store walk throughs identifying callouts and correcting within strict timeframes.
Inventory Manager
Petco Animal Supplies Stores Inc.
05.2015 - 03.2017
- Manage all aspects of inventory, including receiving, stocking, and cycle counting, for SKUs.
- Implement inventory tracking systems to reduce discrepancies and increase accuracy.
- Collaborate with procurement and sales teams to forecast demand and avoid stockouts or overstock situations.
- Train and lead a team of 5 inventory associates to maintain best practices in inventory control. While leading
- Conduct regular audits and analysis to identify slow-moving or obsolete stock, improving inventory turnover ratio.
- Developed and enforced SOPs that improved inventory accuracy and reduced shrinkage.
Education
Associates Degree - Business
Valencia College
Orlando, FLSkills
- Strategic Planning & Execution
- Cross-Functional Team Leadership
- Organizational Development
- Change Management
- Visionary Leadership
- Conflict Resolution
- Succession Planning
Accomplishments
- Awarded General Manager of the Year, Petco, 10/01/21
- Q3 & Q4 2022 Epic Elite Achiever, Petco, 01/01/23, Top 5% in company National Power Ranking for two consecutive quarters
- Q2 Elite Achiever, Petco, 08/01/21, Top 5% in company National Power Ranking
- Best Store Audit, Sephora, 10/01/17
Languages
English
Native or Bilingual
Timeline
GENERAL MANGER
PETCO INC.
01.2019 - Current
Solution Manager
Petco Animal Supplies Stores Inc.
03.2017 - 01.2019
Inventory Manager
Petco Animal Supplies Stores Inc.
05.2015 - 03.2017
Associates Degree - Business
Valencia College
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