Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Aylward

Nashua,NH

Summary

Licensed Optical Leader who is highly motivated, reliable and dedicated with 17 years of experience. 8 years in small business helping establish a multi unit exam practice that was built on professional development and commitment that ultimately lead to significant growth. The last 3 years helping build that same basis to grow, train and coach leaders and peers from multiple locations for professional development within a larger organization. Maintaining focuses and commitments around KPI's that have always produced significant and consistent results, while being able to hold myself and those around me accountable. With the optical industry being as unique as it is, I pride myself on the level of dedication I provide not only to the trade but as a mentor to those around me to help create more opportunity from every facet of business, not only metrics but in development and growth of those around me.

Overview

17
17
years of professional experience

Work History

Licensed Store Leader

Warby Parker
Burlington, Massachusetts
03.2021 - Current
  • District Optical Support Lead, maintaining district wide sponsorship throughout the state and holding accountability amongst store mangers and mentors.
  • High level of professional growth and development amongst my team and facilitated multiple store manager and ASM trainings from new hires to general development for tenured leaders.
  • OD exam growth, creating a profitable doctor's lane that's held to a high standard of consistency that is maintained through leadership, communication and commitment.
  • Maintain general KPI/sales with the use of team encouragement, accountability and growth for the company.
  • General operations that include scheduling, inventory control and team building.
  • General duties of an LDO, data entry, measurements, troubleshooting, frame fitting, adjustments and customer care.

Lead Optician

Insight Optical/MyEyeDr
Burlington, MA
07.2013 - 03.2021
  • Training Optometric techs with pretesting equipment and time management.
  • Scheduling both for staff and patients.
  • Insured a smooth seamless transition from patient pretesting to doctor running 15-20 minute exams.
  • maintain the stores sponsorship and apprentice education and training.
  • monitor expectation and sales growth with the team and owner.
  • Insurance billing
  • Purchased and maintained eyewear lines/inventory management.
  • Eyewear sales, adjustments and troubleshooting.
  • Maintain a small lab for cutting lenses and repairs

At the end of December 2020 MyEyeDr had purchased Insight Optical and I had a brief employment experience with them until the beginning of March.

Optician

ForEyes
Nashua, NH
07.2008 - 07.2013

The manager who gave me the opportunity at Lenscrafters was leaving the company and offered me to come with them to ForEyes. My job primarily consisted of selling glasses, trouble shooting, and general repairs. I worked a lot of closing shifts by myself, and was very comfortable working alone if needed as there was never an issue I couldn't handle on my own. I eventually was transferred to the Burlington M.A. location where I spent the last year with the company and started my apprenticeship through the state of Massachusetts.

Optician

LensCrafters
Nashua, NH
07.2007 - 07.2008

At 18 I started my career in the optical field at lenscrafters. Pretests for the OD exam lane, measurements, fitting, trouble shooting, lab work with cutting of lenses.

Education

Licensed M.A. Optician -

ABO - NCLE - Licensed M.A. Optician

Skills

  • Large scale professional growth and development across multiple store managers, assistant managers and supervisors
  • Training and educating apprentices through multiple certifications and maintaining multiple sponsorships throughout the state
  • Addressing and monitoring KPI coaching and accountability through team management and plan setting
  • Facilitated training optometric techs with pretesting equipment including retinal imaging, OCT, as well as contact lens Insertion and removal classes
  • Confidence in maintaining a doctor's office, from scheduling, pretesting, patient care and creating a seamless patient experience
  • Thrives in a fast paced, high volume work environment

Timeline

Licensed Store Leader

Warby Parker
03.2021 - Current

Lead Optician

Insight Optical/MyEyeDr
07.2013 - 03.2021

Optician

ForEyes
07.2008 - 07.2013

Optician

LensCrafters
07.2007 - 07.2008

Licensed M.A. Optician -

ABO - NCLE - Licensed M.A. Optician
Ryan Aylward