Ryan Baginski
Millville
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution and committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
5
5
years of professional experience
Work History
Client Relations Representative
Crown Wire & Cable
Millville
2020.01 - Current
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Provide exceptional customer service to clients over the phone and via email.
- Organized and hosted customer events to strengthen and expand relationships.
Education
Bachelor of Science - Hospitality Management
Stockton University
Galloway, NJ2026-05
High School Diploma -
Millville Senior High School
Millville, NJ2022-06
Skills
- Customer service
- Team collaboration
- Client relationship management
- Attention to detail
- Problem solving
- Customer relations
- Call documentation
- Event planning
Timeline
Client Relations Representative
Crown Wire & Cable
2020.01 - Current
Bachelor of Science - Hospitality Management
Stockton University
High School Diploma -
Millville Senior High School