Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Ballenger

Summary


  • Experienced with bodily injury claims handling and settlement negotiations by coordinating with defense counsel, medical providers, and experts as needed to support claims resolution. Utilizes investigative techniques to gather necessary information, set reserves and assess risk effectively. A reliable team player who adapts to evolving demands and ensures client satisfaction through effective communication and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Auto Expert

Control Experts
12.2022 - 06.2025
  • Review auto estimates from customers and/or body shops to determine what is owed for repairs
  • Write estimates, source parts and set up payments with insurers
  • Negotiate with body shops and tow yards to insure repairs and payments are being properly made


Case Analyst

Franklin D Azar & Associates
12.2021 - 12.2022
  • Performed a range of duties related to legal cases, often involving analyzing case documents, summarizing medical records, and determining exposure in personal injury claims
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information to determine what the case is worth
  • Worked closely with claimants and attorneys to get cases settled and settlement forms signed in a timely manner

Auto and Heavy Equipment Damage Appraiser

Self-employed
08.2018 - 11.2021
  • Inspect and evaluate damage to vehicles, commercial auto, farm equipment and property.
  • Write estimates, take photographs, handle total loss; salvage and tow.
  • Set appointments, handle re-inspections, settle repairable and total loss claims, handle supplements and any disputes.

Sr. Claims Adjuster

Custard Insurance Adjusters Inc.
11.2013 - 06.2017
  • Handled variety of claims including; liability, auto, bodily injury, total loss, property and hail
  • Attended mediations in order to settle bodily injury claims for various insurance carriers
  • Settled large loss claims than included tractor trailer losses as well as death/dismemberment claims
  • Extensive experience in large hail claims and fraud prevention
  • Completed weekly reports for client and followed the clients' best practices

Claims Adjuster

Farmers Insurance Group
09.2006 - 11.2013
  • Handled general liability, tow, auto, hail, and total loss claims
  • Used CCC One on a daily basis to write estimates for insured and claimants
  • Responsible for conducting claims investigation, keeping customers informed of their claim status and concluding claims according to best practices
  • Settled and made payment on all claims


Education

Bachelor of Science - Consumer Services And Advocacy

University of Central Missouri
Warrensburg, MO

Skills

  • Strong communication skills that enabled me to negotiate settlements successfully with claimants and attorneys while ensuring compliance with company guidelines and state regulations
  • Working collaboratively with defense counsel, medical providers, and experts has further enhanced my decision-making skills while maintaining excellent customer service
  • Resolving intricate claims effectively
  • Experience in mediation and arbitration procedures
  • Proficient in insurance evaluation and adjustment

Timeline

Auto Expert

Control Experts
12.2022 - 06.2025

Case Analyst

Franklin D Azar & Associates
12.2021 - 12.2022

Auto and Heavy Equipment Damage Appraiser

Self-employed
08.2018 - 11.2021

Sr. Claims Adjuster

Custard Insurance Adjusters Inc.
11.2013 - 06.2017

Claims Adjuster

Farmers Insurance Group
09.2006 - 11.2013

Bachelor of Science - Consumer Services And Advocacy

University of Central Missouri

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