Ryan Banaag
Jersey City
Summary
Dedicated Store Crew Member with strong customer service and cash handling skills. Maintained a clean and organized environment while training new employees. Built long-term customer relationships through effective communication. Adaptable and committed to learning quickly in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Store Crew Member
Red Ribbon Bakeshop
Jersey City
08.2020 - 01.2024
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of the store environment.
- Operated cash register and processed customer transactions efficiently.
- Prepared baked goods according to company standards and recipes.
- Checked expiration dates on food items regularly.
- Processed refunds, returns, and exchanges efficiently and courteously.
- Greeted customers and provided assistance with purchases.
- Communicated effectively with co-workers to ensure smooth operations.
- Provided customer service by responding to inquiries, offering product information, and resolving customer complaints.
- Organized backroom areas for efficient storage of inventory.
- Assisted in training new employees on store policies and procedures.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Maintained ideal stock levels of work supplies for shop needs.
- Brought customer issues to the immediate attention of the supervisor to achieve quick resolutions.
- Assisted with general repair and maintenance of tools and equipment.
- Bagged or packaged purchases and wrapped gifts.
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Helped shop personnel complete assignments.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Kept up-to-date with current promotions and new products to provide accurate information to customers.
- Participated in team meetings to discuss sales targets, new products, and customer service strategies.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Stocked shelves and ensured inventory levels met customer demand.
- Collaborated with team members to provide exceptional customer service.
- Handled product displays to enhance visual appeal and accessibility.
- Followed safety and food handling procedures consistently in daily tasks.
- Answered phone calls promptly and professionally.
- Performed cash register transactions accurately and efficiently.
- Adhered to company policies and procedures at all times.
- Ensured accurate inventory tracking to maintain optimal stock levels for customer demand.
- Assisted in unloading deliveries from vendors when necessary.
- Handled all money transactions securely according to established procedures.
- Followed up with customers after their purchase experience.
- Verified that all products were priced correctly before placing them out for sale.
- Trained new crew members on store policies and procedures.
- Participated actively in team meetings and initiatives.
Education
Associate of Science - Computer Science
Hudson County Community College
Jersey City, NJ12-2025
Skills
- Customer service
- Project management
- Team collaboration
- Effective communication
- Inventory management
- Product troubleshooting
- Basic coding skills
- Adaptability and flexibility
- Inventory control
- Cash handling
- Product quality control
- Product knowledge
- Retail operations knowledge
- Customer engagement
- Honest and dependable
- Self-motivation
- Merchandise recommendations
- Brand promotion
- Store maintenance
- Cleanliness and hygiene
- Merchandise display
- Order fulfillment
- Inventory assessment
- Equipment preparation
- Hand-eye coordination
Timeline
Store Crew Member
Red Ribbon Bakeshop
08.2020 - 01.2024
Associate of Science - Computer Science
Hudson County Community College