Ryan Benjamin
Waterford,MI
Summary
Focused Receptionist with four+ years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
31
31
years of professional experience
Work History
Medical Data Entry Specialist
M.I.N.D
Farmington Hills, Michigan
03.2025 - 05.2026
- Entered patient data into electronic health records accurately and efficiently.
- Reviewed medical documents for completeness and compliance with regulations.
- Maintained confidentiality of sensitive patient information following HIPAA guidelines.
- Reviewed physician documentation to ensure accurate coding of diagnoses and procedures.
- Organized and filed data in appropriate locations for easy access to essential information.
Medical Receptionist
Springfield Urgent Care
White Lake, Michigan
08.2023 - 02.2025
- Collected patient information and maintained accurate medical records.
- Processed insurance claims and handled billing inquiries promptly.
- Maintained cleanliness and organization of the reception area.
- Checked patients in and out for appointments and collected co-payments.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled appointments using electronic health record systems efficiently.
- Collected insurance information and verified patient eligibility accurately.
Lead Counter Helper
Delmonicos Butcher Shop
Waterford, MI
10.2021 - 04.2023
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Answered questions regarding various cuts of meats to educate customers before placing orders.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Dairy Clerk
Sams Club
Auburn Hills, MI
03.2019 - 09.2021
- Tracked inventory, handled store merchandise and removed out of code products.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Lead Dairy Clerk
Krogers Grocery Store
Waterford, MI
03.2010 - 09.2017
- Tracked inventory, handled store merchandise and removed out of code products.
- Addressed customer questions and explained key information about newly stocked dairy offerings.
- Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
Veterinary Receptionist
Amazon Park Animal Clinic
Eugene, OR
06.1996 - 08.1998
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Library Receptionist
Ann Arbor District Library
Ann Arbor, MI
01.1995 - 05.1996
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Composed and prepared routine correspondence, letters and reports with job-related software.
Education
High School Diploma -
Greenhills
Ann Arbor, MI06-1991
Some College (No Degree) -
Kalamazoo College
Kalamazoo, MISkills
- Meticulous and Organized
- Appointment Scheduling
- Organization and Efficiency
- Microsoft Office Suite
- Administrative Support
- Reliable and Punctual
- Courteous and Professional
- Positive Attitude and Energetic
- Attention to Detail
- Verbal and Written Communication
- Prioritization and Time Management
- Call Answering and Routing
Timeline
Medical Data Entry Specialist
M.I.N.D
03.2025 - 05.2026
Medical Receptionist
Springfield Urgent Care
08.2023 - 02.2025
Lead Counter Helper
Delmonicos Butcher Shop
10.2021 - 04.2023
Dairy Clerk
Sams Club
03.2019 - 09.2021
Lead Dairy Clerk
Krogers Grocery Store
03.2010 - 09.2017
Veterinary Receptionist
Amazon Park Animal Clinic
06.1996 - 08.1998
Library Receptionist
Ann Arbor District Library
01.1995 - 05.1996
High School Diploma -
Greenhills
Some College (No Degree) -
Kalamazoo College