Ryan Bigalke
Greenfield,WI
Summary
Experienced Relationship Banker with 5 years of problem-solving and consumer relationship growth through cross-selling and effective solutions. Committed to providing unparalleled customer service and supporting corporate sales and operational goals. Motivated and driven with an excellent work ethic. Dedicated to utilizing skills to further the company's mission, eager to continuously learn and contribute to its success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Banker III
Tri City National Bank
09.2019 - Current
- Open, close, and maintain consumer accounts, business accounts, HSA and IRA accounts, and Trust accounts
- Increase and improve customer relationships by cross-selling additional products and services while problem solving any issues
- Assist management with tasks such as vault management, branch appearance, training new staff and brainstorming business plans to meet corporate goals
- Regularly providing insight on branch and staff performance
- Surpassed branch 2022 and 2023 corporate set location sales goals.
- Organize and prioritize work to complete assignments in a timely, efficient manner
- Work well independently and on a team to solve problems
- Help to increase customer return rates by providing excellent customer service at all times
- Help to train and mentor new hires
- Consistently aware of potential fraud schemes and have prevented over $50,000 of potential bank losses
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Assisted customers in selecting appropriate loan products based on their financial needs and goals.
- Participated in community events as a bank representative to build brand awareness and establish connections with potential clients.
- Negotiated favorable terms for clients while maintaining alignment with bank policies resulting in mutually beneficial transactions.
Education
2 years -
University of Wisconsin - Whitewater
Whitewater, WI01.2019
High School Diploma -
Whitnall High School
Hales Corners01.2017
Skills
- Fast Learner
- Computer Skills
- Adaptability
- Customer Service-Oriented
- Leadership Skills
- Fast Typing Skills
- Ability to Work Under Pressure
- Communication
- Ability to Multitask
- Eager to learn
- Judgement and Decision Making
- Relationship building and management
Certification
Notary Public, Wisconsin, 06/01/21, 06/01/25
Personal Information
- Place of Birth: Wisconsin
- Title: Relationship Banker III
- Date of Birth: 01/31/99
Timeline
Relationship Banker III
Tri City National Bank
09.2019 - Current
Notary Public, Wisconsin, 06/01/21, 06/01/25
2 years -
University of Wisconsin - Whitewater
High School Diploma -
Whitnall High School
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