Ryan Blake
Greenfield
Summary
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Proficient [Desired Position] with solid track record in managing technical product lifecycles. Successfully led cross-functional teams to develop and launch innovative solutions, aligning product strategy with business goals. Demonstrated expertise in agile methodologies and stakeholder communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Product Manager
Domino Amjet NA
04.2022 - Current
- Technically Managed two product lines for North America with support to sales, technical teams, and executive branches of the business.
- Created and updated technical documentation for online support and knowledge database that was referenced globally.
- Facilitated cross-functional team meetings to keep projects on track, addressing and mitigating potential roadblocks swiftly.
- Collaborated extensively with cross-functional teams across the global sectors to drive seamless integration efforts for end-to-end system optimization.
- Delivered high-quality technical documentation to support sales, training, and client implementations.
- Resolved complex technical issues by collaborating closely with engineering teams to develop innovative solutions.
Control & Lighting Systems Programmer
Bravas Indianapolis
01.2019 - 05.2022
- Installation of multiple network and home integration systems with diverse controls.
- Updated equipment firmware to improve service and comply with company standards.
- Optimized existing systems through regular updates and maintenance to prevent potential issues.
- Analyzed customer needs, job scope and technical documentation to plan and execute high-quality jobs.
Sergeant (E-5)
United States Marine Corps
09.2015 - 12.2021
- Data Systems Administrator
- Basic Configuration and administration of Microsoft Server 2016
- Basic Cisco Switching and Routing Configuration
- Microsoft Exchange 2016
- VM Ware & Net App filers
- Cisco Call Manager
Operational Manager
LA Fitness
08.2018 - 01.2019
- Improved team productivity through effective communication, training, and performance evaluations.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Assistant General Manager
Prime Carwash
03.2017 - 08.2018
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Estimated labor requirements to support anticipated workload.
- Provided Support for excellence in customer service.
- Handled customer issues directly and supported the overall's business image and services.
Education
Master of Science - Criminal Justice And Public Safety Management
IUPUI
Indianapolis, IN01.2020
Bachelor of Science - Public Safety Management
IUPUI
Indianapolis, IN01.2020
United States Marine Corps Training -
United States Marine Corps
San Diego, CA10.2016
Skills
- Sprint planning
- Continuous integration and deployment
- Product backlog management
- Product requirement documentation
- Product roadmapping
Accomplishments
- DEC 2015- DEC 2021 UNITED STATES MARINE CORPS U.S.
- Navy Achievement Medal (NAM) 2020
- Letter of Appreciation (Operation Eager Lion) 2017
- Cyber Network Operator Certification 2016
- Support Wide Area Network RF Incidental Operator Certification 2016
- Certificate of Achievement (Marine Corps Association & Foundation) 2016
- Certificate of Commendation 2016
- “285 Club” Certificate (Combat Fitness Test) 2016
- 2014-2020 IUPUI INDIANAPOLIS, IN
- Fall 2017 Dean’s List 2017
- Spring 2017 Dean’s List 2017
- Spring 2015 Dean’s List 2015
- 2015 IRHOC First Year Experience Award 2015
Certification
- Homeworks QSX 2021
- Packedge Certified Network Technician 2020
- Alarm.com Certified Technician 2019
- Certified Araknis Network Technician 2019
- Control 4 Associate Installer 2019
- Control 4 Automation Programmer 2019
Timeline
Technical Product Manager
Domino Amjet NA
04.2022 - Current
Control & Lighting Systems Programmer
Bravas Indianapolis
01.2019 - 05.2022
Operational Manager
LA Fitness
08.2018 - 01.2019
Assistant General Manager
Prime Carwash
03.2017 - 08.2018
Sergeant (E-5)
United States Marine Corps
09.2015 - 12.2021
Master of Science - Criminal Justice And Public Safety Management
IUPUI
Bachelor of Science - Public Safety Management
IUPUI
United States Marine Corps Training -
United States Marine Corps
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