Team player and a quick learner with outstanding communication skills and “2nd to none“ work ethic. I strive to achieve the task at hand with both efficiency and quality control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
PLS Logistics
07.2025 - Current
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
Customer Service Specialist
Cats Paw Marina
09.2023 - 07.2025
Developed strategies for improving customer service processes based on feedback from customers and team members.
Maintained a high level of professionalism while interacting with customers via phone or email.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Trained newly hired top talent to fill key positions and maximize productivity.
Enhanced team productivity by assisting coworkers in training on proper forklift operation techniques and safety protocols.
Inside Sales
Eastern Systems Marketing Team
01.2019 - 11.2023
Collaborated and supported sales team to build sales pipeline.
Coordinated with marketing to develop materials and tools that support sales development efforts.
Attended networking events and trade shows to generate leads and increase brand awareness.
Provided detailed product demonstrations to prospects, highlighting features and benefits.
Responded promptly to inquiries from potential clients, providing information and assistance.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Maintained database of customer and sales information using SalesForce software.
Developed new leads each day at or above quotas.
Generated new business by prospecting for leads through cold calling, networking events, and referrals.
Sales Consultant
AT&T
07.2023 - 09.2023
Assist customers in finding the right service they desire while upselling as need be for customer fit technologies