Ryan Boudreau
Newtonville,MA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
United Security Inc.
Boston, MA
06.2023 - Current
- Ensure operation of security equipment and surveillance cameras by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Conferred with management and colleagues to resolve problems or complaints.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
General Agent
American Income Life Insurance Company
Portland, ME
05.2020 - 06.2023
- Scheduled appointments, meetings and events as well as client scheduling for myself and other agents in the office.
- Leveraged software to create or format proposals, presentations and correspondence.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
Education
University of Massachusetts - Boston
Boston, MA05-2026
High School Diploma -
Newton North High School
Newton, MA06-2015
Skills
- Written and Verbal Communication
- Information Security
- Clerical Support
- Calendar Management
- Appointment Scheduling
- Digital Archiving
- Office Administration
Timeline
Shift Supervisor
United Security Inc.
06.2023 - Current
General Agent
American Income Life Insurance Company
05.2020 - 06.2023
University of Massachusetts - Boston
High School Diploma -
Newton North High School
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