Ryan Braga
Columbus
Summary
Dynamic professional with a strong foundation in software testing, stakeholder communication, and strategic planning, developed in fast-paced business environments. Seeking a new role that leverages these skills while fostering growth and development. Committed to utilizing analytical expertise and problem-solving abilities to drive organizational success and enhance team performance. Proven ability to adapt and thrive in challenging situations, ensuring effective collaboration and innovative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Transformation Analyst
State of Ohio DAS
02.2025 - Current
- Served as Interim Senior Business Transformation Analyst during manager’s leave, overseeing deliverables, signing off on work, and acting as the main point of contact for stakeholders.
- Support and optimize the experience for over 40,000 users across the UKG Pro platform, ensuring seamless performance and user satisfaction.
- Collaborate with key stakeholders to gather and analyze requirements for enhancing the State of Ohio's UKG Pro platform, driving strategic improvements to workflows and processes.
- Develop and implement complex queries within UKG Pro to extract and analyze workforce data from over 50 state agencies, providing actionable insights for decision-making and operational efficiency.
- Coordinate with cross-functional teams to identify system enhancements and ensure alignment with business goals and objectives.
- Lead training and support initiatives for end users, promoting best practices and system utilization. Conduct system testing and troubleshooting, resolving issues and ensuring the platform meets organizational needs.
- Monitor system performance and data integrity, implementing solutions to optimize user experience and operational success.
- Provide recommendations for process improvements and system updates, contributing to the continuous evolution of the platform.
Business Analyst
CGI
01.2022 - 02.2025
- Managed and prioritized the product and project backlog, collaborating with Product Owners and end users to refine requirements, clarify acceptance criteria, and ensure value-driven sprint delivery.
- Supported Agile ceremonies including backlog refinement, sprint planning, and sprint reviews, contributing to efficient workflow and alignment with business objectives.
- Conducted requirements gathering, stakeholder interviews, and analysis to support solution design and ensure business needs were clearly documented and understood.
- Authored and maintained project documentation including requirements, test cases, acceptance criteria, release notes, and milestone summaries to support cross-functional alignment.
- Performed risk and issue analysis, providing actionable recommendations to leadership and project teams.
- Coordinated end-to-end QA efforts within Salesforce, including regression testing, UAT planning and execution, defect validation, and ensuring deliverables met Definition of Done.
- Developed and executed test cases, validated PBIs/bugs across QA and Staging environments, and ensured release readiness for business review.
- Reviewed Functional Design Specification (FDS) documents and partnered with QA testers to verify requirements and support delivery quality.
- Led Agile and Scrum training for 300+ participants, supporting adoption of Scrum practices across teams.
- Delivered interview training for 100+ team members, improving communication and stakeholder engagement capability.
- Supported STEM outreach programs by mentoring students in local schools and bootcamps on IT career pathways.
Education
Bachelor of Art - Business Management
Wittenberg University
Springfield, Ohio12.2021
Skills
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- User acceptance testing
- Business process improvement
- Product development
Certification
- Professional Scrum Master 1 Certification (PSM I) - Scrum.org Issued 02-2023
- Elevate CBUS Leadership Program Certification- Columbus Chamber of Commerce Issued 05-2023
Timeline
Business Transformation Analyst
State of Ohio DAS
02.2025 - Current
Business Analyst
CGI
01.2022 - 02.2025
Bachelor of Art - Business Management
Wittenberg University