Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ryan Briesemeister

Rosemount,MN

Overview

5
5
years of professional experience

Work History

Security Officer

Allina Health
Hastings, MN
12.2024 - Current
  • Responds to security emergencies.
  • Responds, controls and oversees calls for assistance and alarms.
  • Takes action(s) and intervenes per procedure and protocols to mitigate the situations and to reduce injury, prevent property damage or loss.
  • Investigates calls for services and prepares written reports.
  • Patrols, assesses and secures organization’s properties.
  • Identifies, evaluates and escalates threats and risks to ensure the safety and security of people and property.
  • Patrols and provides escorts at company facilities and campuses.
  • Monitors critical building security systems such as cameras, alarms, access control and weapons detection screening systems.
  • Maintains and properly operates equipment including radio, emergency vehicle and TASER.
  • Enforces criminal ordinances and administrative policies.
  • Makes citizen arrests per policy.
  • Partners with law enforcement.
  • Cites non-compliance related to administrative policies such as smoking, parking and regulatory related to safety and security.
  • Serves as a department liaison to internal partners, community partners and other customers.
  • Partners with internal customers to identify risk and safety concerns.
  • Provides education to internal customers to mitigate personal safety in and out of the workplace.
  • Serves on organizational regulatory and security committees.
  • Other duties as assigned.

Reserve Sergeant

Northfield Police Department
Northfield, MN
05.2024 - Current
  • Assist with crime prevention
  • Provide security at Northfield High School events
  • Assist with crowd and traffic control
  • Ride along with full-time officers and assist them with daily calls
  • Provide security at large events like Defeat of Jesse James Days and St. Olaf College Christmas concert
  • Assist officers in a professional manner that represents the city
  • Attend various training throughout the year
  • Assist with natural disasters
  • Train as weather spotters
  • Other critical needs of the community

Security Officer

Canterbury Park
Shakopee, MN
04.2024 - 12.2025
  • Adhered to post orders while maintaining a visible presence around the property.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Searched bags manually to identify prohibited items and contraband.

Customer Service Representative

Circle K
Lakeville, MN
10.2022 - 06.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Park Ranger

Dakota County Sheriffs Office
Empire , MN
07.2023 - 10.2023
  • Provided visitors with information about park programs, facilities, and services.
  • Assisted with traffic control during special events, such as parades or sporting events.
  • Issued citations for violations of local ordinances.
  • Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
  • Maintained logs of all activities performed while on duty.
  • Wrote Reports and Supplements.
  • Enforced park rules and regulations to maintain a safe environment for visitors.

Employee

Mcdonalds
Apple Valley , MN
06.2021 - 10.2022
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Carry Out

Pahls Market
Lakeville, MN
04.2021 - 06.2021
  • Helped Carry things to customer's cars.
  • Do tasks that managers asked me to do.
  • General Up keep of the property.

Education

High School Diploma -

Rosemount Senior High School
Rosemount, MN
06.2023

Skills

  • Community Relations
  • Traffic Control
  • Ordinance Enforcement
  • Community Engagement
  • Report Writing
  • Vehicle Patrol
  • POS Systems
  • Cash Handling
  • Drawer Balancing
  • Returns Processing
  • Customer Assistance
  • ID Verification
  • Customer Service
  • Cash Register Operation
  • Safe Food Handling
  • Grilling
  • Food Assembly
  • Strong Work Ethic
  • Surveillance monitoring
  • Report writing
  • Premises patrol
  • Conflict de-escalation
  • Electronic surveillance
  • Physical fitness

Affiliations

  • I love mountain Biking
  • Walking my dog
  • Crocheting
  • Civil Air Patrol
  • Spending time with my family

References

References available upon request.

Timeline

Security Officer

Allina Health
12.2024 - Current

Reserve Sergeant

Northfield Police Department
05.2024 - Current

Security Officer

Canterbury Park
04.2024 - 12.2025

Park Ranger

Dakota County Sheriffs Office
07.2023 - 10.2023

Customer Service Representative

Circle K
10.2022 - 06.2024

Employee

Mcdonalds
06.2021 - 10.2022

Carry Out

Pahls Market
04.2021 - 06.2021

High School Diploma -

Rosemount Senior High School

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Ryan Briesemeister