Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ryan Brown

Roselle Park,NJ

Summary

Experienced corporate real estate program manager specializing in successful moves, new building launches, workplace data management, and Mac services. Skilled in facilities management with a proven track record of overseeing smooth operations in corporate spaces. Demonstrates a keen eye for detail and a strategic mindset, excelling in optimizing space utilization and creating efficient work environments. Expertise lies in coordinating complex projects, collaborating with cross-functional teams, and ensuring seamless transitions.

Overview

11
11
years of professional experience

Work History

Move, Launch, and MAC Services Program Manager

Amazon.com
07.2017 - Current
  • Creation, Management, and development of the Move, Launch, Workplace Data Management, and MAC services program that supports the day-to-day of over 100 corporate locations across the United States and Canada with an annual spend of 50+ million dollars per year
  • Manage National Program partnering with Strategic planning to support over 100,000 office-to-office Amazon employee moves per year, including all necessary support
  • Manage the Launch program, which oversees the transition from construction to daily operations for all new Amazon corporate space, ensuring space is ready on Day 1
  • Including the opening of HQ2 in Arlington and the Lord and Taylor building in New York City
  • Manage the Workplace Date Management and Audit Team, which maintains seating and floor plan accuracy portfolio wide
  • Manage vendor relations, including the RFP process, service issues, budgeting, KPIs, Business Reviews, and Performance Monitoring Metrics
  • Oversee Project Management Vendor Team of 180+ personnel and Move Labor resources nationwide
  • Oversee the MAC Services Program, responsible for installation and maintenance of deskside furniture and Ergonomic support
  • Development of additional customer service program support, including communications, change management

Real Estate and Facilities Manager

Amazon.com
01.2014 - 07.2017
  • Manage over 1 million SF of corporate office space in NY, IL, MI, and Toronto
  • Partner with corporate facilities vendors, JLL, Hines, and CBRE, acting as an escalation point
  • Partner with Corporate Real Estate to shop additional office space & new locations for growth
  • Work with the corporate security group to investigate and resolve all security issues
  • Manage vendor relations, including the RFP process, service issues, and budgets
  • Partner with Mergers and Acquisitions to aid subsidiaries in becoming part of the Amazon culture
  • Manage Service Office (WeWork/REGUS) Facilities program with sites in CA, FL, NC, OH and NY
  • Oversee construction and post-occupancy projects managed by JLL & Cummings Corporation
  • Partner with corporate facilities vendor, Pacific Project Management on all moves and space launches.

Education

Bachelor Of Arts -

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Nation Wide Program Management
  • Team Building
  • Process improvement
  • Vendor Management
  • Cost-Reduction Strategies
  • Critical Thinking

Accomplishments

Lead the launches of Amazons HQ2 Campus in Arlington, and the Lord and Taylor Proejct in New York City.

References

References available upon request

Timeline

Move, Launch, and MAC Services Program Manager

Amazon.com
07.2017 - Current

Real Estate and Facilities Manager

Amazon.com
01.2014 - 07.2017

Bachelor Of Arts -

Kingsborough Community College of The City University of New York
Ryan Brown