Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Browning

Katy,TX

Summary

Adept Supervisor & Canine Coach at Dogtopia, I excel in team building and implementing safety protocols, enhancing team performance by 40%. Skilled in conflict resolution and staff management, my strategies foster a productive environment and high customer satisfaction. My leadership ensures adherence to policies and procedures, showcasing a commitment to excellence and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Supervisor & Canine Coach

Dogtopia
Baton Rouge, LA
03.2021 - 09.2024
  • Evaluated employee performance through periodic reviews, and documented results accordingly.
  • Recruited, hired, trained, mentored, coached, evaluated, and redirected staff as necessary.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Participated in team meetings to discuss strategies for providing quality services to clients.
  • Resolved customer complaints in a timely manner while maintaining high standards of service delivery.
  • Directed and supervised team of 15 employees in daily operations.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Developed strategies to improve team performance and productivity.

Behavior Health Technician

Rayville Recovery
Rayville, LA
10.2016 - 02.2018
  • Monitored patient behaviors, and reported significant changes to supervising mental health professionals.
  • Maintained client and employee areas in good working order, and with adequate supplies.
  • Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
  • Utilized de-escalation techniques to manage and prevent patient crises effectively.
  • Maintained accurate and detailed records of patient care, condition, progress, and concerns.
  • Maintained accurate records of client progress and behaviors.
  • Completed patient reports daily and submitted to management for evaluation.
  • Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
  • Implemented stress-reduction techniques to promote patient relaxation and well-being.

Safety Coordinator

Turner Industries
Baton Rouge, LA
01.2012 - 09.2016
  • Supervised safety audits, and oversaw investigations into plant quality issues.
  • Prepared monthly safety performance reports for management review.
  • Sustained safety protocol, ensuring proper, cost-effective, and safe handling, usage of equipment and materials.
  • Recommended methods to reduce ongoing hazards with improved methods, processes, and materials.
  • Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
  • Participated in business safety committee meetings and health and safety audits.
  • Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
  • Sustained safety protocol, ensuring proper, cost-effective, and safe handling, usage of equipment and materials.
  • Conducted regular safety meetings, orientations and training sessions for employees.
  • Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
  • Provided line employees, managers, and company leaders with detailed information about successful safety plans.
  • Collaborated with third-party vendors providing occupational health services such as drug testing and physical examinations.

Education

Safety Coordinator - Safety Coordinator

Associated Builders & Contractors
Baton Rouge, LA
12-2011

Skills

  • Schedule development
  • Team building
  • Conflict resolution
  • Change management
  • Safety protocols
  • Processes and procedures
  • Human resources management
  • Staff management
  • Policy enforcement

Certification

  • National Center for Construction Education and Research (NCCER)

Timeline

Supervisor & Canine Coach

Dogtopia
03.2021 - 09.2024

Behavior Health Technician

Rayville Recovery
10.2016 - 02.2018

Safety Coordinator

Turner Industries
01.2012 - 09.2016

Safety Coordinator - Safety Coordinator

Associated Builders & Contractors

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Ryan Browning