Ryan Buck
Providence ,KY
Summary
At Teen Challenge, I excelled as an Admissions Coordinator, enhancing client intake efficiency and experience. Leveraging strong organization and client relations skills, I streamlined the admissions process, significantly improving client satisfaction. My adeptness in computer literacy and data verification ensured accurate and timely client service, contributing to the team's success in meeting treatment goals.
Overview
4
4
years of professional experience
Work History
Admissions Coordinator
Teen Challenge
Dixon, KY
01.2021 - 12.2024
- Greet clients as they are entering a treatment program.
- Create a client/customer focused experience for all clients seeking treatment services.
- Facilitate the intake process to ensure appropriate treatment for all potential clients.
- Assist clients with required paperwork during the intake & admissions process.
- Ensure clients who are meeting with remote staff are placed on telehealth technology.
- Walk clients back to medical services, if needed for ambulatory withdrawal.
- Clearly communicate with admission team to ensure clients are moving through the intake and admissions process as quickly as possible.
- Log into the admissions call que to answer calls between appointments.
- Manage and screen all walk-in appointments.
- Cover front desk, as needed.
Education
No Degree - Psychology
Valencia College
Orlando, FLSkills
- Strong organization
- Data verification
- Client relations
- Sales experience
- Records maintenance
- Good bedside manner
- Advice and counseling
- Computer literacy
- Report preparation
- Planning and coordination
Timeline
Admissions Coordinator
Teen Challenge
01.2021 - 12.2024
No Degree - Psychology
Valencia College