Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Burton

Winston-Salem,NC

Summary

Dynamic professional with a proven track record in customer relationship building and sales strategy development, honed at Carolina Kia Hyundai. Leveraged exceptional communication and negotiation skills to exceed sales quotas and enhance customer satisfaction. Adept at navigating complex routes and maintaining meticulous delivery logs, demonstrating adaptability and a commitment to quality.

Very fast paced worker and also quickly to learn things, as well as being very dependable at work making sure everything is done the correct way, attention to detail has always been one of my go to's.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Ashley Furniture Homestore
Kernersville, NC
03.2024 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Kept accurate logs of all deliveries and trips.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Car Salesperson

Carolina Kia Hyundai
High Point, NC
06.2023 - 11.2023
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Answered store and merchandise questions and led customers to wanted items.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Developed relationships with potential buyers through phone calls and emails.
  • Greeted customers and provided product information.
  • Advised customers on financing options and warranties available for their purchase.
  • Greeted customers to determine wants or needs.
  • Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Provided follow-up customer service after a car sale was completed.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Showcased vehicle features and took customers on test drives in local area.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Managed sales negotiations and financing options.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.

Packaging Operator

Herbalife
Winston-Salem, NC
08.2022 - 05.2023
  • Maintained clean and organized work area to ensure safety and productivity.
  • Maintained records of raw materials used, finished goods produced, and waste generated during each shift.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Operated and maintained vacuum sealers and pallet jacks.
  • Utilized hand tools such as knives, scissors, and tape guns when necessary.
  • Operated packaging machinery efficiently, adhering to safety protocols.
  • Assembled boxes and other packaging materials for product shipment.
  • Weighed out bulk ingredients for packaging operations accurately using scales provided.
  • Updated packaging records and inventory logs accurately.
  • Attached labels to packaged items or stenciled information on containers.
  • Coached packaging employees to improve performance and resolve inconsistency issues.
  • Assisted in the set up and operation of various packaging equipment.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Collaborated with team members to meet packaging targets and deadlines.
  • Packaged items manually by placing in boxes and surrounding with protective materials.
  • Operated and tended product packaging machines.
  • Identified opportunities for process improvements within the department.
  • Collaborated with team members to meet daily production goals efficiently.
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.

Education

High School Diploma -

East Forsyth High School
Kernersville, NC
06-2019

Skills

  • Customer interaction
  • Delivery logging
  • Verbal and written communication
  • Exceptional written and verbal communication skills
  • Clean driving record
  • Map reading and navigation skills
  • Clear communication
  • Sales strategy development
  • Heavy lifting
  • Customer service
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Dependable and reliable
  • Quality assurance
  • Problem-solving
  • Valid Driver's license
  • Customer care
  • Sales process
  • Trial close
  • Follow-up communications
  • Customer engagement
  • Cold calling
  • Negotiation
  • Closing techniques
  • Product description
  • Active listening
  • Objection handling
  • Deal negotiation
  • Customer relationship building

Timeline

Delivery Driver

Ashley Furniture Homestore
03.2024 - Current

Car Salesperson

Carolina Kia Hyundai
06.2023 - 11.2023

Packaging Operator

Herbalife
08.2022 - 05.2023

High School Diploma -

East Forsyth High School

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Ryan Burton