Forward-thinking candidate equipped to handle large-scale planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
6
6
years of professional experience
Work History
Delivery Supervisor
Pool City Leisure Center
09.2022 - 10.2023
Coordinated consistent on-time deliveries of damage-free goods.
Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
Trained drivers, helpers and support workers in techniques for maximizing efficiency.
Collaborated closely with customers to share information about available products and services, increasing sales for company.
Retail Associate
Pool City Leisure Center
03.2018 - 08.2022
Offered each customer personal service to boost sales and customer satisfaction.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
No Degree - Accounting
Community College of Allegheny County
Pittsburgh, PA
High School Diploma -
Baldwin High School
Pittsburgh, PA
06.2019
Skills
Customer Interaction
Team Supervision
Delivery Management
Exceptional Customer Service
Merchandising Knowledge
Problem-Solving Skills
Timeline
Delivery Supervisor
Pool City Leisure Center
09.2022 - 10.2023
Retail Associate
Pool City Leisure Center
03.2018 - 08.2022
No Degree - Accounting
Community College of Allegheny County
High School Diploma -
Baldwin High School
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