Ryan Cahill
Indian Harbour Beach,FL
Summary
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures. Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Djons Steak And Lobster House
Melbourne Beach, FL
04.2009 - 01.2012
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Sands On The Beach
Melbourne Beach, FL
06.2010 - 01.2013
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Agent
Core Roofing Systems Inc.
Orlando, FL
01.2014 - 04.2016
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Team Member
Winter Park Ski Resort
Winter Park, CO
02.2017 - 02.2018
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Customer Service Lead
CVS Pharmacy
Satellite Beach, FL
06.2018 - 04.2022
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Improved team efficiency by implementing new training procedures and streamlining work processes.
- Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
- Established strong relationships with clients, leading to repeat business and positive feedback.
Foreman
A Advanced Tree Service
Melbourne, FL
09.2019 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Managed ground crew
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
High School Diploma -
Skills
- Project Estimation and Bidding
- Crew Scheduling
- Teamwork and Collaboration
- Strategy Development
- Product Demonstrations
- Guest Engagement
- Business Development
- Networking
- Consultative Selling
- Client Relations
- Making Offers
- Customer Assistance
Certification
- Sales Representative Training - December 14, 2023
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Timeline
Foreman - A Advanced Tree Service
09.2019 - Current
Customer Service Lead - CVS Pharmacy
06.2018 - 04.2022
Team Member - Winter Park Ski Resort
02.2017 - 02.2018
Sales Agent - Core Roofing Systems Inc.
01.2014 - 04.2016
Server - Sands On The Beach
06.2010 - 01.2013
Server - Djons Steak And Lobster House
04.2009 - 01.2012
Satellite Senior High School - High School Diploma,