RYAN CARMACK

• Increased approved customer spend to $2.26B annual revenue impact for 2026, representing the highest-performing years for customer approval and qualification activities.
• Generated additional $843M customer-approved spend in 2025 through supplier qualification audits and customer approval programs.
• Drove 19.5% year-over-year growth in global account business, supporting strategic accounts worth approximately $483M annually, with projected future growth exceeding $3.5B.
• Supported qualification and expansion efforts, driving Electric Boat growth initiatives, achieving 32% purchase order growth for BC Hydro, 99% year-over-year growth for Electric Boat, and identifying Seaspan expansion opportunities worth $15M+.
• Directed enterprise quality strategy supporting ISO 9001, ISO 14001, ISO 22301, ISO 27001, AS9100, AS9120, Supplier Quality Programs, and Customer Assurance Programs.
• Modernized quality operations using AI-driven document governance, automating work instruction generation, customer audits, and supplier qualification processes.
• Directed certification and surveillance programs that ensured compliance for $4.2B+ annual ISO-dependent customer spend, expanding certifications across North America, Europe, Australia, and Latin America.

Created and implemented all standard operating procedures for Operations and developed best practices for supporting and external divisions including Sales, Marketing, and Finance.

· Provides support for Anixter locations globally for customer & vendor auditing (on-site QMS or ISO verification); primary liaison between Operations, Sales, Legal, Engineering and external parties during auditing practices.

· Oversaw and reported on internal quality goals across locations, focusing on customer service, on-time delivery, in-process auditing, and inventory discrepancies.

Contributed to strategic and tactical discussions on operations, emphasizing quality control, specialized customer requirements, and region-specific policies.

· Conducts and manages both Anixter QMS and ISO audits for North America including setting the auditing schedule, training the internal audit team and coordinating all corrective actions for certification purposes.

· Applies statistical process control methods for analyzing data to evaluate current processes and procedure changes, including Six-Sigma methodology, specifically 8D (CAR/SCAR database) and FMECA analysis.

· Managed ISO 9001:2008 (2015 once released) auditing requirements, ensuring compliance, overseeing error administration, and developing strategic quality initiatives and policies.

· Assists in Internal Audit functions as the Operations & Quality representative for global reporting to Board of Directors.

· Supervised corporate summer interns by providing guidance and support throughout their projects. and projects currently.