Ryan Caswell
Columbus,OH
Summary
Accomplished operations & logistics manager with several years of experience managing vendor relationships, crafting strategic business plans, and mentoring colleagues. Passionate about career development, driving cross-team cooperation, and simplifying complex and antiquated processes through digital adaption and automation.
Overview
8
8
years of professional experience
Work History
Operations Manager
The Huntington National Bank
Columbus, OH
01.2021 - Current
- Managed vendor relationships and negotiated contracts for various products and services needed to ensure daily operations and long-term business goals
- Created effective business plans to focus strategic decisions on long-term objectives
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
Branch Service Manager
The Huntington National Bank
New Albany, OH
11.2016 - 01.2021
- Maintained regular performance appraisals for direct reports through verbal, written and on-going review programs; provided on-the-spot coaching when applicable
- Provided effective coaching, training, and mentoring to branch staff in order to increase sales performance & ensure operational excellence
- Managed inventory levels of supplies needed for day-to-day operations of the branch, including cash totals
Education
MBA - Business Administration
Western Governor's University
Salt Lake City, UT02-2024
Bachelor of Science - Social Work
The Ohio State University
Columbus05-2016
Skills
- Vendor management
- Contract negotiation
- Business planning
- Policy implementation
- Quality control
- Performance appraisal
Affiliations
- Awarded the officer title Assistant Vice President at the Huntington National Bank in 2024
- Central Ohio Business Resource Group [BRG] Lead for Huntington Bank's Pride Alliance
- Currently enrolled in Huntington's elite Emerge Top Talent program, a 2-year course designed to prepare colleagues for executive leadership roles
Languages
Japanese
Limited
Timeline
Operations Manager
The Huntington National Bank
01.2021 - Current
Branch Service Manager
The Huntington National Bank
11.2016 - 01.2021
MBA - Business Administration
Western Governor's University
Bachelor of Science - Social Work
The Ohio State University
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