Management
Ryan Cato
Student
Orlando,FL
Summary
Reliable Intern studying Business seeking an internship opportunity to expand skills and gain valuable real-world experience. Dependable individual with exceptional people skills. Positively interacts with customers and employees alike in retail environment. Forward-thinking and dedicated team player with a superior work ethic. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Grocery Replenishment Specialist
Publix Grocery
Orlando, FL
10.2021 - Current
- Completed inventory counts, reordered stock and removed expired items from supply.
- Kept shelves up to date with latest planograms and performed resets.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Received and checked multiple daily deliveries for dairy, frozen, grocery and HBC products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- AVS Ambassador role to address safety needs, promote teamwork and further the Publix culture in my work enviorment
Grocery Clerk
Publix Grocery
Orlando, FL
03.2020 - 10.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Learned duties for various positions and provided backup at key times.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Maintained effective team member communication.
Assistant Produce Manager
Earth Fare Supermarket
Orlando, FL
03.2019 - 02.2020
- Planned attractive produce displays, using color and texture to enhance.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Priced produce to achieve margin and sales goals.
- Coached and mentored new team members.
- Purchased produce following guidelines of marketing plan.
- Maintained produce area and kept produce storage area clean and sanitary.
Produce Clerk
Earth Fare Supermarket
Orlando, FL
11.2018 - 03.2019
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
PT Grocery Clerk
Publix Grocery
Orlando, FL
07.2018 - 09.2018
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Pleasantly greeted customers and provided prompt and courteous service.
- Learned duties for various positions and provided backup at key times.
- Blocked and faced products on displays and shelves in accordance with company policy.
PT Front Service Clerk
Publix
Orlando, FL
02.2017 - 06.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Retrieved grocery carts and baskets from lot and various site locations.
- Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
- Maintained customer satisfaction by assisting with carrying out goods.
- Supported team members and management by going above and beyond to meet goals.
Education
Bachelor of Science - Business Supervision And Management
01.2018 - 12.2022
- Completed Associate in Arts degree
- Relevant Coursework Completed: Marketing, Human Resources and Business Law
- Awarded Technical Certificates in Operations Support & Services and Business Specialist
- Professional development completed in Management and Customer Relations
Skills
Customer service-focused
Teamwork
Excellent Communication
Flexible and Adaptable
Merchandising operations
Inventory management
Interests
Human Resources
Business Analysis
Marketing
Software
Communication Tools
Desktop Publishing Tools
Spreadsheets
Timeline
Grocery Replenishment Specialist - Publix Grocery
10.2021 - Current
Grocery Clerk - Publix Grocery
03.2020 - 10.2021
Assistant Produce Manager - Earth Fare Supermarket
03.2019 - 02.2020
Produce Clerk - Earth Fare Supermarket
11.2018 - 03.2019
PT Grocery Clerk - Publix Grocery
07.2018 - 09.2018
Valencia College - Bachelor of Science, Business Supervision And Management
01.2018 - 12.2022
PT Front Service Clerk - Publix
02.2017 - 06.2018