Ryan Choi
Brea,CA
Summary
Demonstrated commitment through perfect attendance and a personal transformation journey, achieving significant weight loss, and participating in Hyrox semiannually. Results-driven training specialist who co-developed personalized resources alongside management to enhance team performance and customer satisfaction.
Overview
1
1
Language
7
7
years of professional experience
Work History
Barista Trainer
Starbucks
Brea, CA
08.2024 - Current
- Recommended training strategy modifications to HR and district manager, leading to a new method that addressed diverse learning styles.
- Managed store operations, exceeding performance goals during peak hours.
Staff Trainer
Disneyland Retail
Anaheim, California
09.2021 - 08.2024
- Facilitated effective onboarding sessions, enhancing employee retention.
- Supported safety initiatives, contributing to a 2% reduction in injuries among 800 staff.
- Assisted team leaders with cash pickup operations during both night and day shifts.
Manager
CGV Cinemas Buena Park 8
05.2021 - 09.2021
- Led daily operations of the cinema to ensure smooth workflow.
- Communicated cinema demands to the market and operations teams for strategic alignment.
- Ensured clear messaging among teams during key promotional events, including Avengers Endgame.
- Directed training for new staff, enhancing injury prevention through improved protocols.
Operations Assistant
CGV Cinemas Buena Park 8'
Buena Park, California
08.2019 - 03.2020
- Established a full standard operating procedure guide adopted by staff starting in 2019.
- Crafted extensive SOP documentation to improve workflow and standardization.
- Transformed job training approach for entry-level employees and supervisors in food & beverage management, enhancing staff effectiveness.
- Optimized profit margin through vendor reevaluation and strategic cost adjustments.
Education
BS - Accounting
California State University, Fullerton
Fullerton, CA08-2027
Skills
- Microsoft Excel
- Data entry
- Time management
- Digital literacy
- Public speaking
- Flexible and adaptable
Languages
Korean
Limited
Affiliations
- Brea 8K Volunteer - Annual Fundraising for Brea Olinda Highschool through an 8K
- Pickleball Club - Member
- Accounting Society - Member
Accomplishments
- Partner of the Quarter - Two out of five quarters attended
- Verbally acknowledged throughout the district for performance via District Manager
- Guest Compliment - Disney guests may leave a compliment for extra special interactions. Awarded seven black envelopes, and 52 glowing compliments in 3 years.
Timeline
Barista Trainer
Starbucks
08.2024 - Current
Staff Trainer
Disneyland Retail
09.2021 - 08.2024
Manager
CGV Cinemas Buena Park 8
05.2021 - 09.2021
Operations Assistant
CGV Cinemas Buena Park 8'
08.2019 - 03.2020
BS - Accounting
California State University, Fullerton