Doreann Robles
Gardena
Summary
Detail-oriented Barista Trainer with 8 years of experience in the retail industry, specializing in team training and development, inventory management, and customer service. Skilled in strategic thinking and maintaining advantageous stock levels to reduce wastage. Aiming to leverage my strong organizational and communication skills in a challenging Human Resources role, utilizing my expertise in training, conflict resolution, and time management to drive team success.
Overview
9
9
years of professional experience
Work History
Barista Trainer
Starbucks
12.2020 - Current
- Taught proper procedures and strategies for success to new employees
- Improved Barista skills through one-on-one training sessions and practical demonstrations
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly
- Handles cash and proceeds payments accurately to avoid errors
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Barista
Coffee Bean & Tea Leaf
08.2019 - Current
- Managed time effectively to balance both front-of-house tasks responsibilities during busy periods
- Listened carefully to customer requests and created personalized beverages, which improves sales
- Assisted in inventory management to maintain advantage stock levels and reduce wastage
- Used POS system to accurately enter orders and process payments
Merchandising Execution Associate
The Home Depot
06.2016 - Current
- Utilizing planograms accurately to maintain an organized retail environment that facilitated efficient workflow processes for team members
- Completed efficient store resets to prepare the store for special promotions and seasonal updates
- Updated pricing and signage to complete product displays and educate customers
- Monitored inventory levels and kept adequate stock in product displays on the sales floor
Education
Associate of Arts - Psychology
El Camino College
Torrance12.2024
Skills
- Microsoft PowerPoint
- Microsoft Office
- Communication Skills
- Strategic Thinking
- Knowledge of Planograms
- Attention to Detail
- Microsoft Excel
- Conflict Resolution
- Leadership
LANGUAGES
Spanish
Timeline
Barista Trainer
Starbucks
12.2020 - Current
Barista
Coffee Bean & Tea Leaf
08.2019 - Current
Merchandising Execution Associate
The Home Depot
06.2016 - Current
Associate of Arts - Psychology
El Camino College
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