Andrea Gonzalez
Long Beach,CA
Summary
Fourth year student seeking an entry-level position or internship in Human Resources to apply clear communication, critical thinking, and problem-solving while paying attention to detail to gain experience in administration, recruiting, training and development, and legal compliance.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks Coffee Company
09.2020 - Current
- High Volume Store within our District, making over $100k transaction weeks.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Promoted to Barista Trainer, trained new team members with positive reinforcement and respectful, encouraging coaching.
- Recommended products based on solid understanding of individual customer needs and preferences.
Extended Care Mentor
Developing Outdoors
07.2021 - 01.2022
- Following all guidelines and outlines for care as provided by Site Leaders, OPUSD Directors, and Developing Outdoors Directors
- Oversee groups of children as we rotate and transition through daily activities, which may include homework assistance, leading games, and snack times
- Assisting with plans, organization, and implementation of age-appropriate activities that meet childrens needs and the developmental needs of the children
- Promoting social, emotional, physical, and cognitive growth of the children while treating them with dignity and respect; utilizing a patient, sensible and respectful tone and demeanor
Shift Supervisor
Carls Jr.
08.2016 - 09.2020
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Documented daily production and materials usage in Excel to track data.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Education
Bachelor of Arts - Major Sociology, Minor in Political Science
California State University - Long Beach
Oxnard, CA12.2024
Skills
- Microsoft Office, Excel, Outlook, Powerpoint
- Remote Communications ( Zoom, Microsoft Teams)
- Handled costumers inquiries with professionalism and efficiency
- Collaborated efficiently with diverse partners to achieve goals on time
- Goal Driven
- Continuously challenging herself to learn and adapt to new things
- Bilingual
Timeline
Extended Care Mentor
Developing Outdoors
07.2021 - 01.2022
Barista Trainer
Starbucks Coffee Company
09.2020 - Current
Shift Supervisor
Carls Jr.
08.2016 - 09.2020
Bachelor of Arts - Major Sociology, Minor in Political Science
California State University - Long Beach