Ryan Chung
La Palma,CA
Summary
I am a person who is very passionate and has an eternal fire in my heart. I'm going to put my ego aside and approach the job given as a status of a student. I'm going to listen, digest the information, perform, reflect, and improve.
Overview
2
2
years of professional experience
Work History
Tutor
Voluntarily
Cypress, CA
- I voluntarily tutored anyone who needed support in my class (Pre-Calculus, Calculus (Honors & AP), Chemistry (Honors & AP), AP Physics 1, & AP Microeconomics) through discord and zoom. I demonstrated by utilizing an online sketch pad and explain step by step to the students.
Cashier
My parent's business
Tustin, CA
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Wrapped and bagged foods for the customers.
- Performed dish washing, trash removal, and sanitation
Janitor
UC Davis
Davis, California
02.2023 - 05.2024
- Sweep, mop, and vacuum floors of all dorm areas.
- Maintain janitorial supply inventory.
Sales Representative
Wireless Vision, T-Mobile
Cerritos, CA
04.2024 - Current
- I persuaded my existing T-Mobile customers to buy products, such as phones, tablets, watches, and internet, by utilizing different service line promotions. I was also fully responsible for managing expectations on their upfront and monthly cost.
- I persuaded and closed countless sales from customers of a competitor service company by selling the benefits, and also by setting expectations for their new monthly bill with T-Mobile.
- I used bundling tactics to sell more products and services to customers by quoting the monthly price with a bundled price in order to set and exceed customers' expectations.
- I listened carefully to the customer's needs and problems. My job was to provide great customer service to resolve the problems and find suitable products to meet the customer's needs.
- I was in charge of managing tills and change funds for the store, and also submitting a delivery request to T-Mobile when there are any cash payments in the store.
- Most importantly, I tried my best to make honest sales to customers in order to make customers come back in the future and make potential referrals.
- I generated right under $26000 in net revenue out of $61000 of store net revenue and also closed 170 service lines on the third month of being hired to this company.
Education
Gahr High School
Cerritos, CA06.2021
Bachelor of Arts - Economics
University of California - Davis
Davis, CA06-2025
Skills
- Learning Techniques
- Student Motivation
- Problem-Solving Support
- Positive Role Model
- Online Tutoring
- Friendly and Personable
- Algebra Concepts
- Problem-Solving Skills
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Chinese (Mandarin)
Limited
Timeline
Sales Representative
Wireless Vision, T-Mobile
04.2024 - Current
Janitor
UC Davis
02.2023 - 05.2024
Tutor
Voluntarily
Cashier
My parent's business
Gahr High School
Bachelor of Arts - Economics
University of California - Davis
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