Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Coleman

Highland,NY

Summary

Cultivated a strong work ethic and commitment to continuous self-improvement. Led customer interactions in retail roles, effectively managing financial transactions. Achieved high levels of customer satisfaction through attentive service and understanding of client needs. Strengthened cash handling proficiency through regular register operations. Built rapport with customers, creating a welcoming atmosphere for communication. Rapidly assimilated new skills and techniques, demonstrating focus during training sessions. Recognized a need to balance responsibilities in team environments, aiming to enhance collaborative skills. Excelled in individual tasks, ensuring all job requirements were met. Motivation to work diligently and assist others fuels ambition to reach professional objectives.

Cultivated effective communication strategies to ensure a calm and composed response to routine needs and unique challenges.

Led initiatives to optimize retail sales operations and enhance team performance. Developed and implemented effective customer service protocols to drive engagement. Fostered a collaborative environment to achieve sales targets and improve overall store efficiency.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
Wappingers Falls, NY
11.2025 - Current
  • Managed in a highly intense and immense workload daily and delivered on time routinely
  • Job tested my mental and physical harshly and provided myself with a new outlook on highly intense physical labor
  • Communicated with my dispatch regularly and adapted to changes or requests they would spontaneously give to me

Retail Worker

Dunkin' Donuts
Highland, New York
04.2023 - 11.2025
  • Assisted large number of customers per day in finding or selecting items.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Completed assigned training to stay updated on important policies and procedures.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Provided training and support to new staff members.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted customers to determine wants or needs.
  • Maintained cleanliness and organization of store shelves and displays.

Sales Associate

Hannaford Supermarket
Highland, NY
09.2020 - 08.2022
  • Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely restocking of shelves.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment for customers.

Education

High School Diploma -

Highland High School
Highland, NY, 12528
06.2021

No Degree - Undecided

SUNY At Albany
Albany, NY

Skills

  • Time management
  • Customer feedback management
  • Customer assistance
  • Cash handling accuracy
  • Reliability and punctuality
  • Problem-solving
  • Patience and empathy
  • Professional appearance

Timeline

Delivery Driver

Amazon
11.2025 - Current

Retail Worker

Dunkin' Donuts
04.2023 - 11.2025

Sales Associate

Hannaford Supermarket
09.2020 - 08.2022

High School Diploma -

Highland High School

No Degree - Undecided

SUNY At Albany