Ryan Colfer
Turnersville,NJ
Summary
Seasoned communication specialist with a proven track record at Children's Hospital of Philadelphia, adept in crisis management and strategic communication. Excelled in emergency medical dispatching, showcasing strong leadership, and Epic software proficiency. Demonstrated excellence in coordinating efficient patient transport, significantly enhancing quality assurance standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communication Specialist
Children's Hospital of Philadelphia, CHOP
Philadelphia, PA
03.2023 - Current
- Coordinated immediate incoming and outgoing transfer requests to optimize operations.
- Transfer/assists calls to the designated Emergency Transport Communication Coordinator/ Facilitator and Medical Command Physician
- Facilitated efficient allocation of hospital beds through partnership with bed management.
- Coordinates information among ambulance, aircraft, referring hospitals and CHOP personnel for quick and efficient patient transport according to departmental procedures
Base Communicator
Virtua Health System
Pennsauken, NJ
02.2023 - Current
- Properly and professionally operates MEDCOM radios, equipment, and telephones to assure efficient communications for Virtua EMS Field Operations as required by NJ Regulation.
- Provides medical coordination for Virtua EMS resources in the event of a disaster/high profile incident. Effectively utilizes the MICU disaster recall policy as requested.
- Managed transportation logistics for both emergent and non-emergent patients to and from Virtua facilities.
- Supports seamless execution of MICU Field Operations under leadership instructions.
Senior Mission Support Coordinator
Temple Hospital
Philadelphia, PA
08.2020 - 02.2023
- Activation and mobilization of the cardiovascular OR team for emergent cases.
- Coordinate transportation for patient arrivals and departures across various care levels, including ground and flight transport.
- Tracking of all patients coming into the health system and knowledge of destination within the hospital(s).
- Prepared comprehensive documentation daily concerning the inflow and outflow within the health system.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05-2026
EMT Certification - Emergency Medical Services
JeffSTAT
Philadelphia, PA09-2015
Associate of Applied Science - Cultural Science And Technology
Community College of Philadelphia
Philadelphia, PA05-2014
High School Diploma -
Archbishop Ryan High School
Philadelphia06-2009
Skills
- Crisis management
- Strategic communication
- Emergency medical dispatching
- Active listening
- Quality assurance standards
- Documentation and reporting
- Strong leadership
- Epic software proficiency
Accomplishments
- President's List throughout entire college career
- 4.0 GPA through Bachelor's Degree Program
- Advanced Placement courses
- Children's Hospital of Philadelphia' s Professional Excellence & Advancing Knowledge (PEAK) Program for Personal Professional Advancement
Certification
- PA State EMT Certification
- International Association of Medical Transport Communication Specialists (IAMTCS) Certified Flight Communicator - In Process
- Emergency Medical Dispatcher/Telecommunicator - In Process
Affiliations
- Children's Hospital of Philadelphia's Standardized Template Committee
- Professional Excellence & Advancing Knowledge (PEAK) I Member
- Professional Governance Unit Chair
- Supporting Practice & Management Unit Chair
Timeline
Communication Specialist
Children's Hospital of Philadelphia, CHOP
03.2023 - Current
Base Communicator
Virtua Health System
02.2023 - Current
Senior Mission Support Coordinator
Temple Hospital
08.2020 - 02.2023
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
EMT Certification - Emergency Medical Services
JeffSTAT
Associate of Applied Science - Cultural Science And Technology
Community College of Philadelphia
High School Diploma -
Archbishop Ryan High School