Ryan Connell
McKees Rocks,PA
Summary
Operations-focused IKEA co-worker with 3+ years of experience supporting high volume store operations, inventory accuracy, order fulfillment, and cross functional problem solving. Experienced in fast paced environments requiring accountability, troubleshooting, and process efficiency. Recently gained hands on exposure to on site IT support through RDT cabinet hardware changes, handheld scanner setup, and shadowing IKEA technical support. Currently preparing for CompTIA A+ Core 1 (220-1201) and pursuing transition into Technical Support Specialist roles within IKEA.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Goods Flow Co-worker
IKEA
07.2022 - Current
- Managed customer pickup and delivery orders through picking, staging, preparation, and dispatch in a high volume warehouse environment.
- Resolved order, inventory, and workflow issues across multiple operational areas to maintain efficiency and accuracy.
- Supported major operational transitions and high demand periods while maintaining reliability and process consistency.
- Worked effectively under pressure in a fast paced team environment while following safety procedures and operational standards.
- Assisted with on site technical support tasks including RDT cabinet hardware changes and handheld scanner setup while shadowing IKEA IT support.
- Recognized as September Co-Worker of the Month for reliability, leadership, and cross department support.
Warehouse Associate
Amazon
06.2018 - 01.2019
- Sorted, scanned, and organized packages to ensure efficient order processing in a high volume fulfillment center.
- Built and staged pallets for outbound shipments while prioritizing speed, accuracy, and workplace safety.
Warehouse Associate
Mercy Surgical Dressing Group
09.2016 - 08.2017
- Picked and prepared medical supply orders accurately and efficiently to support daily customer and facility needs.
- Maintained organization and accuracy while handling high volume order fulfillment in a warehouse environment.
Education
High School Diploma -
Montour High School
McKees Rocks, PA06-2017
Skills
- Troubleshooting
- Problem Solving
- Attention to Detail
- Team Collaboration
- Warehouse Operations
- Order Fulfillment
- Inventory Accuracy
- Cross Functional Collaboration
- Time Management
- Device Setup
- Hardware Setup
Certification
CompTIA A+ Core 1 (220-1201) — Currently in Progress
Honors & Awards
September Co-Worker of the Month 2023 — Recognized as September Co-Worker of the Month for reliability, leadership, and operational support within Goods Flow. Acknowledged for consistently picking up extra shifts, staying late when needed, supporting Click and Collect delivery operations, improving workflow efficiency, and helping maintain strong store performance during high demand periods.
Timeline
Goods Flow Co-worker
IKEA
07.2022 - Current
Warehouse Associate
Amazon
06.2018 - 01.2019
Warehouse Associate
Mercy Surgical Dressing Group
09.2016 - 08.2017
High School Diploma -
Montour High School