Professional Summary
Overview
Work History
Education
Skills
Timeline

Ryan Cook

Jersey Mikes Subs
Centerville,TN
4
years of professional experience

Dynamic professional with extensive experience in the food service industry. Skilled in problem-solving, time management, and training team members. Committed to ensuring quality standards and exceptional customer experiences.

Work History

Sandwich Shift Lead

4 Years 5 Months
Jersey Mikes Subs | 03.2022 - 08.2026
  • Supervised sandwich preparation ensuring consistency and quality standards.
  • Trained team members on food safety protocols and customer service techniques.
  • Managed inventory levels, minimizing waste through efficient stock rotation.
  • Coordinated shift schedules to optimize staff coverage during peak hours.
  • Improved customer satisfaction by ensuring consistent quality and timely service during busy shifts.
  • Maintained profitability by monitoring labor costs, minimizing waste, and effectively utilizing resources throughout each shift.
  • Coordinated catering orders accurately, ensuring timely delivery and exceptional presentation for satisfied clients.
  • Ensured a clean and sanitary work environment by enforcing strict adherence to health department guidelines.
  • Trained new employees on food preparation, safety standards, and company policies to maintain a high-performing team.
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Education

High School Diploma

Columbia State Community College | Columbia, TN

Dual Enrollment Mechatronics taken in high school

Skills

Efficiency improvement
Team management
Task delegation
Product rotation
Supply ordering
Cleaning procedures
Food preparation
Team motivation
Allergy awareness
Waste reduction
Health regulations
Food presentation
Sanitation standards
Store opening
Store closing
Willingness to learn
Multitasking and prioritizing
Teamwork and collaboration
Customer service
Problem-solving
Effective multi-tasking
Time management
Attention to detail
Guest service
Taking and preparing orders
Equipment cleaning
Equipment operation

Timeline

Sandwich Shift Lead

Jersey Mikes Subs
03.2022 - 08.2026Read More

Columbia State Community College

High School Diploma
Read More
Ryan Cook