Ryan Corwell
Chambersburg,PA
Summary
Enthusiastic and detail-oriented Cybersecurity student at Penn State Mont Alto, currently serving as the President of the IT Club. Recognized for quickly adapting to new technologies and efficiently resolving user issues under pressure. Committed to professional growth and delivering high-quality IT support. Proficient in network security, IT infrastructure management, and technical support.
Overview
3
3
years of professional experience
19
19
Certification
Work History
IT Technician
Kirbtech LLC
03.2023 - Current
- Administer comprehensive IT and helpdesk support by configuring networks, managing servers, and enforcing cybersecurity protocols to ensure system integrity
- Achieved a 20% reduction in system downtime by implementing scheduled maintenance and advanced troubleshooting techniques that enhanced system reliability.
Information Technology Specialist
Advance Technology Specialist
01.2022 - 10.2023
- Oversaw hardware installations and coordinated software updates, significantly boosting system reliability and security by employing cutting-edge encryption and firewall protections
- Engineered and standardized system diagnostics and support protocols, enhancing user satisfaction by streamlining issue resolution processes and reducing response times.
Crew Member
Bruster's Real Ice Cream and Nathan's Famous Hot Dogs Franchise
06.2021 - 09.2021
- Provided frontline customer support and troubleshooting, improving service delivery and operational efficiency.
Education
Bachelor of Science in Cybersecurity -
Penn State Mont Alto
01.2026
Information Systems Technology Program -
Franklin County Career and Technology Center
01.2022
Chambersburg Career Magnet School
01.2022
Skills
- Technical Skills
- IT Infrastructure and Network Management
- Software Proficiency: MySQL, WireShark, Ninja, Windows, Linux, MAC
- Virtualization Technologies: VMware, Hyper-V, VirtualBox
- Network and System Security: Antivirus and Anti-Malware: Managed endpoint security using Huntress and Malwarebytes across organizational devices
- Soft Skills
- Customer Service Excellence
- Active Listening and Attention to Detail
- Problem Solving and Incident Management
- Reliability
Certification
- TestOut Network Pro Certification, TestOut Corporation, 11/2023
- Cisco Certified Network Associate (CCNA), Introduction to Networks, Switching, Routing, Wireless Essentials
- CompTIA IT Fundamentals (ITF+) Certification, CompTIA, 12/2019
- TestOut PC Pro Certification, TestOut Corporation, 01/2021
Leadership And Activities
President, IT Club, Penn State Mont Alto, Lead and coordinate educational activities and professional development initiatives for club members, fostering a vibrant learning environment.
References
- Tim Byers, Information Systems Technology Instructor, Franklin County Career and Technology Center, (717) 263-9033 Ext. 275
- Nolan Snyder, Partner/Director of Finance & Operations, Kirbtech, (717) 258-3789
- Bobby Robinson, IT Manager, (717) 729-8260
Timeline
IT Technician
Kirbtech LLC
03.2023 - Current
Information Technology Specialist
Advance Technology Specialist
01.2022 - 10.2023
Crew Member
Bruster's Real Ice Cream and Nathan's Famous Hot Dogs Franchise
06.2021 - 09.2021
Bachelor of Science in Cybersecurity -
Penn State Mont Alto
Information Systems Technology Program -
Franklin County Career and Technology Center
Chambersburg Career Magnet School
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