Ryan Creer
Columbus,OH
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Efficient Office Assistant with 3 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Ohio Support Services
Columbus, OH
08.2021 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Assisted in the development and implementation of security policies and procedures.
- Enforced access control measures in accordance with established procedures.
Customer Service Representative
Krispy Kreme
Columbus, OH
05.2021 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
FedEx Package Handler
FedEx Ground
Columbus, OH
12.2020 - 04.2021
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Porter
Bexley market district
Bexley, OH
06.2019 - 10.2020
- Assisted in unloading merchandise from delivery trucks.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Stocked shelves and rotated inventory to ensure freshness of products.
- Assisted in setting up displays for special events or promotions.
- Ensured that all areas were kept clean and tidy at all times.
Receving
Lowe's Home Improvement
Columbus, OH
02.2019 - 07.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Customer Service Representative
City BBQ
Columbus, Ohio
06.2017 - 02.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
High school diploma -
Independence High School
05.2020
Skills
- Custodial Experience
- Security
- Surveillance
- Computer Skills
- Microsoft Powerpoint
- Electronic surveillance
- CCTV Monitoring
- Access Control
- Document Management
- File Organization
- Clerical Support
- Verbal and written communication
Certification
Guard Card
Relocation
- Columbus, OH
- Whitehall, OH
Timeline
Security Officer
Ohio Support Services
08.2021 - Current
Customer Service Representative
Krispy Kreme
05.2021 - 08.2021
FedEx Package Handler
FedEx Ground
12.2020 - 04.2021
Porter
Bexley market district
06.2019 - 10.2020
Receving
Lowe's Home Improvement
02.2019 - 07.2019
Customer Service Representative
City BBQ
06.2017 - 02.2019
High school diploma -
Independence High School
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