Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

Ryan CROWLEY

Westerville,OH

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Eager to utilize and apply my education and knowledge of criminology, sociology and philosophy to add value to my position and to the corporation as a whole.
  • I have a particular interest in cyber security/crime, technology, artificial intelligence and human behavior.
  • Willing to learn, grow and take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Sony Experience Expert

Best Buy
10.2022 - 07.2023
  • Stayed abreast of industry trends and emerging technologies, ensuring comprehensive understanding of Sony offerings.
  • Developed innovative solutions for unique customer needs or challenges that led to increased satisfaction scores.
  • Delivered exceptional customer service by promptly addressing concerns and providing knowledgeable guidance on products and services.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Sales Associate

American Commodore Tuxedo
05.2019 - 05.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor Of Applied Arts - Majors:Criminology And Sociology. Minor: Philosophy

Capital University
Columbus, OH
05.2023

Skills

  • Legal document preparation
  • Contract drafting
  • Legal research and writing
  • Strong Communication Skills
  • Brand Awareness
  • Customer Retention Strategies
  • Multimedia Troubleshooting
  • Teamwork and Collaboration
  • Problem-Solving
  • Trend Awareness
  • Interpersonal and written communication
  • Independent judgement
  • Reliable and Responsible
  • Multitasking Abilities
  • Computer Proficiency and Microsoft Office

Community Service

  • Walnut Springs Middle School sports concessions
  • Volleyball floor assembly
  • Senior night planning and setup
  • Class 101

Total of 250 hours

References

James Manken from Ohio Inspector General

 jmanken@gmail.com  614-499-2049


Brett Myers District Manager Best Buy

Brett.Myers@bestbuy.com 740-403-3265


Jason Rohr General Manager Best Buy

Jason.Rohr@bestbuy.com  614-315-6587


Sherry Mong from Capital University

smong@capital.edu  614-236-6621


Debbie Crumrine from Class 101: College Finance and Planning

dcrumrine@class101.com  614-563-0696

Timeline

Sony Experience Expert

Best Buy
10.2022 - 07.2023

Sales Associate

American Commodore Tuxedo
05.2019 - 05.2022

Bachelor Of Applied Arts - Majors:Criminology And Sociology. Minor: Philosophy

Capital University

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Ryan CROWLEY